Business ProfileforSpeedway (North Carolina), LLC

On the evening of Jan. 24 I stopped at this store (2700 University Pkwy) to get some gas. I prepaid $55 in cash at the register, but it only took $30 to fill up my tank. After a long night at work, I was so tired that I forgot to go back in to get the rest of my money ($25). When I was halfway home I realized I had forgotten the rest of my money and I immediately turned around to go back and get it. When I got there I was told by the cashier and the manager on duty at that time (lady with the short red hair) what had happened. She politely explained to me that she couldn't give me back my money at that moment because they were in a shift change and they would be short money if they took it out of the cash drawer at the moment, but if I came back the next morning they would give it back to me. She was very nice and recognized me as a regular customer. So I came back this morning (Jan. 25). I started to be explain to the young lady behind the register my story and before I was even halfway finished a lady from the back yelled out at "Nobody told me anything about that and that's all on you!" She continued with, "We cant do anything for you!" Despite being amazed at the way she was speaking to me, I calmly began to tell her that the manager last night told me that if I came back in the morning they could give me back the rest of my money. She angrily said "She can't do anything for you either!" I tried one last time by asking if she would be back later today so I could speak to her about it since she was the original manager I talked to. This lady yelled at me "No! This is MY store! MY STORE! I'm in charge here! As someone who works in customer service, I can say that this lady who claimed to be a manager this morning was VERY rude and unprofessional.