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Find a Location

Triad Radiology Associates has 1 locations, listed below.

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    Business ProfileforTriad Radiology Associates

    Radiology

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3010 Trenwest Dr, Winston Salem, NC 27103-3208
    BBB File Opened:
    9/1/2011
    Years in Business:
    15
    Business Started:
    1/1/2009
    Licensing Information:
    • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sheila C

    1 star

    05/10/2024

    We are constantly getting reminders. And I just realized they did not charge our insurance. I will never use Triad Radiology again. They don't call you back. They are very expensive because they don't bill your insurance, for some reason. We will only do scans at ***********. Never had this problem with ****. Wake always charges insurance. We have paid so much money and had no idea insurance wasn't being charged.

    Triad Radiology Associates Response

    05/13/2024

    We are sorry that you've had difficulty with your insurance not getting billed. Triad Radiology provides the interpretation of imaging services performed by **************************. The hospital sends us the patient information, including the insurance. Unfortunately, in your case, we did not receive the insurance information so you were billed for the services. We looked back at our call logs and see that you called on 5/10/24 but didn't leave a message or complete a call back request. Our billing staff has spoken with you today and updated your insurance to resubmit your claims. They have also issued you a refund for payments you made on these services.

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