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Find a Location

First International Bank & Trust has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First International Bank & Trust

      100 N Main St P.O Box 607 Watford City, ND 58854-7100

      BBB Accredited Business
    • First International Bank & Trust

      1600 S Broadway Minot, ND 58701-6303

      BBB Accredited Business
    • First International Bank & Trust

      4501 40th Ave S Fargo, ND 58104-4311

      BBB Accredited Business
    • First International Bank & Trust

      19 4th St E Williston, ND 58801-5331

      BBB Accredited Business
    • First International Bank & Trust

      78 Main Avenue South Fessenden, ND 58438

      BBB Accredited Business

    Business ProfileforFirst International Bank & Trust

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/14/2012

    Years in Business: 114

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by First International Bank & Trust, this company offers full banking services including checking, savings, safe deposit boxes and money market activities. They also provide full line insurance needs and services. They provide wealth management, property management, investment management, trust management and banking. They also provide lending and mortgage services for agriculture, commercial, residential, consumer and real estate.

    Business Details

    This is a multi-location business.

    Find a Location

    First International Bank & Trust has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First International Bank & Trust

        100 N Main St P.O Box 607 Watford City, ND 58854-7100

        BBB Accredited Business
      • First International Bank & Trust

        1600 S Broadway Minot, ND 58701-6303

        BBB Accredited Business
      • First International Bank & Trust

        4501 40th Ave S Fargo, ND 58104-4311

        BBB Accredited Business
      • First International Bank & Trust

        19 4th St E Williston, ND 58801-5331

        BBB Accredited Business
      • First International Bank & Trust

        78 Main Avenue South Fessenden, ND 58438

        BBB Accredited Business
      Location of This Business
      100 N Main St P.O Box 607, Watford City, ND 58854-7100
      BBB File Opened:
      6/29/2001
      Years in Business:
      114
      Business Started:
      5/13/1910
      Business Started Locally:
      5/13/1910
      Business Incorporated:
      5/13/1910
      Accredited Since:
      5/14/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • First International Bank
      Business Management
      • Stephen L. Stenehjem, CEO/Chairman
      • S. Peter Stenehjem, Vice President of Marketing & Commercial Lending
      • Traci Wiebe, Executive Assistant
      • Blaine DesLauriers, President
      • Brian Hagen, Fargo Market Preside
      • John Docken
      • Sean Foss, Corporate Counsel
      Contact Information

      Principal

      • John Docken
      • Sean Foss, Corporate Counsel

      Customer Contact

      • Sean Foss, Corporate Counsel
      Additional Contact Information

      Fax Numbers

      • (701) 232-6141
        Primary Fax
      • (701) 277-8998
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/02/2022

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I mailed a check for my payment due June 28, 2022 and the check was not received on the due date, so I made an electronic payment so a late payment would not be reflected on my credit history. It was the next day after the electronic payment was made that the check cleared, so now there was a double payment. The bank advised I they mailed a refund check to me on July 1 and I had to wait 3 weeks to get the overage of ******** back. I waited the 3 weeks and their check never arrived to me, so I called them Friday 7.29.22 and was told "*****", the manager was out at a funeral and she would call me back on Tuesday, 8.2.22. I did not receive a call back, so I called back and was told I couldn't speak to her and now I had to wait 90 days to get my money back, even though the bank is telling me they issued me the check back on July 1. ALL I WANT IS MY MONEY BACK!!!! No one is following through on this and every time I call the bank, its another story.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Unhappy C

      1 star

      01/28/2023

      Horrible customer service by a loan officer!!! We made a request to have our loans modified a year later they still weren't modified. His response " What's $600 less going to do when your payments have been late for this many months already" If you appreciate going in to talk to a loan officer that slams their door behind you and isn't afraid to come over their desk yelling at you than this bank is perfect for you. Ask to speak to *** but make sure you double check his work as he isn't very good at verifying numbers, dates, or accounts.

      Local BBB

      BBB of Minnesota and North Dakota

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