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Business Profile

New Car Dealers

Twin Rivers Chrysler Jeep Dodge

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromMatthew B

    Date: 01/10/2025

    1 star
    i bought used power wagon rebel at 15464 miles n it needed whole new turbo plus def system then in sept 10 i traded chevy off for a new ram tradesman 3500 stating i done need put any money down wrong i got lied about that i had put down 5000.00 now it has 8800miles n its down for cylinder 3 is out timing how????? n def system tell me how this truck has never seen a trailer n got told they can't get parts for it so tell me how's this great dealership i have in last 2 yrs gotten ****** vehicles ****** service lied to know my credit info before trying trade them off so if this dealership u like then be my guess but i call it very shady dealership. in April i got a jeep that had aftermarket tires n wheels that i could take lug nuts off by hand but i traded it for canyon that was reading kilometers that was from Canada so it wasn't set for us miles per hr. so when they offer buy it back programs, they won't take it back so that should say something right? i bought a 22 gmc Denali that was traded in for money that had 3400miles on it i ran it 2 yrs but they sold it for 92500.00 at factory mrsp then traded it off for a 23 power wagon rebel at 15464miles with factory mrsp price 72995 now it's worth 54200 n they had me pay 2000.00down on it they drove it for 4 months while working on def system taking it to husker tailgate parties with my plates n insurance on it n returning it with service soon Eng light back on then i get the 24 ram 3500tradesman n now it's got 8800miles never seen a trailer n only valued for 44200.00 n supposedly can't get parts for so who needs get there **** checked
  • Review fromJoshua P

    Date: 07/02/2023

    1 star
    Not happy at all. About 6 weeks ago we purchased a auto with a 2.4l engine. It was disclosed to us that there were not any major issues with it that the previous owner wanted something bigger and it may use a little oil. Well all engines use a "little" oil not 7 quarts in 2k miles. Been in for repairs now for third time and tech says it needs a new engine. Well warranty says different and now they keep pushing another 2.4 with over double interest rate and 1/3 less for trade back in and be told our original purchase will be sent off to a auction somewhere to be someone else's problem. Come on, its obvious folks with the price difference, it will cover the cost of that engine but yet we end up being the ones still buying it for them ultimately and end up getting seriously taken out of this deal. Why can't they just admit that their salesman screwed up and bite the bullet instead of passing the loss to the Customer like that?.. that's not right at all, and if we would return the auto and say here we are returning it give us all our money back, including the value of our trade in, which is already sold BTW , as well as the sales tax and licensing fees and we will go elsewhere, they tell us they don't wash loans and it allows the loan to go into default and totally destroys our credit. That is just messed up. Messed up indeed. I wish we never would have even considered Twin Rivers to begin with and just want a full and complete refund so we can move on to somewhere else that actually has the carfax report right on their website to look at don't even have to ask. What will it take for this to happen? ..............
  • Review fromMelinda C

    Date: 05/03/2023

    1 star
    I put $***** on April 22nd,2023. We decided last minute this was not the vehicle. I have been asking for the $***** every other day. Now Aaron is hiding out making up every excuse not to talk to me on the phone. He is out to lunch, he is handing papers to the customer outside.

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