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Find a Location

Tom Dinsdale Automotive, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTom Dinsdale Automotive, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/16/2004

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Tom Dinsdale Automotive, Inc. is a new and used dealership and collision repair center, franchised for Chevrolet, Cadillac, GMC and Hyundai.

    Products & Services

    This company provides sales and financing of new and used cars, trucks and S.U.V's. They also offer diagnostic, mechanical and collision repair services, as well as sell parts and accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    Tom Dinsdale Automotive, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1708 S Webb Rd, Grand Island, NE 68803
      BBB File Opened:
      3/16/1995
      Years in Business:
      42
      Business Started:
      6/1/1982
      Business Incorporated:
      5/24/1982
      Accredited Since:
      8/16/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Tom Dinsdale Auto Plex, Inc.
      • BMW of Grand Island
      • Tom Dinsdale Chevrolet/Cadillac
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      8:30 AM - 5:00 PM
      Business Management
      • Mr. Tom Dinsdale, President
      • Ms. Shirley Schlattmann, Office Manager
      Contact Information

      Principal

      • Mr. Tom Dinsdale, President

      Customer Contact

      • Mr. Tom Dinsdale, President
      • Ms. Shirley Schlattmann, Office Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Looking into buying a new vehicle as a returning costumer. I was awfully treated and degraded, humiliated by the sales consultant, I was not allowed to speak to finance department or set an appointment to go over the terms and interest rate I was being offer. I was told the monthly payment by phone and demanded if I agreed by the sales person. I politely asked if I can please sit down with the finance department after my work shift, since I knew what the process of financing a vehicle loan looks like it was not the first one I bought from Tom Dinsdale. Sales man refused to and said I had no reason to speak to finance using foul language in every other word he was saying continue to scream! and made remarks that I the costumer was doubting on his word and that the only reason I was getting a loan was thanks to him? and that the price on the car that was discounted was thanks to him! To never referred to him as a sales person that he was the "BOSS' you dumb ****** to return the vehicle back yo the dealership since I had it for two day test driving it to see if it was what I truly wanted. Before he hang-up the phone said I was Just a ungrateful ****** seconds later I get a text message on my phone from the sales person saying just return the car, to witch I reply. Yes I will return the car as soon as I get off work, In response he says GO BACK TO SCHOOL! It took me a good 15-20 minutes to process it all I just could not understand why was I being treated so poorly their is so much more I left out of my statement from this experience because is painful to talk about it I had a breakdown had never felt so humiliated as a person a customer for many years to the business. My significant other was not ok with what had happened and when ahead and call the dealership to speak to the sales person manager, all he was told was I am fully aware of the situation and just have her return the vehicle since he the sales person decided not to sale it to her any more. I need answers
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shea W

      1 star

      11/17/2023

      TLDR…. Lies of omission on a used vehicle, poor service, wasted my time. 0/5 stars Started the online buying process for a 2015 Jeep wrangler unlimited. Just asked for an honest assessment of its condition. Was told everything was good to go and it is in very good shape.” Asked for more detailed pictures. Multiple quarter sized dents near the hood, carpet was removed tires are barely road legal. But it was “inspected by their techs” Agreed to a fair price for the condition. Went and got the check cut, arranged delivery. About an hour later “ it has hail damage” It’s minor I can deal. About an hour later. “ stereo is broken” Asked if they would fix the stereo OR put new tires. “We can’t because of the” discount “” The lies of omission. The poor inspection by their “techs” And overall horrible service they provided. Wish I could give 0 rating for wasting my time. Wouldn’t recommend

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

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