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          Find a Location

          Boss Truck Shop has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Boss Truck Shop

              7482 Bosselman Rd Grand Island, NE 68803-9136

            • Boss Truck Shop

              1944 N 9th St STE 102 Salina, KS 67401-8617

            • Boss Truck Shop

              2783 Deadwood Ave Rapid City, SD 57702-9375

            • Boss Truck Shop

              22341 Highway 28 Saint Robert, MO 65584

            • Boss Truck Shop

              109 Circle Rd STE 300 Big Springs, NE 69122-5014

            Business ProfileBoss Truck Shop

            Truck Repair
            Multi Location Business

            Contact Information

            7482 Bosselman Rd

            Grand Island, NE 68803-9136

            Get Directions
            Visit Website
            (308) 381-2800

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company provides 24-hour road service, oil change/lube, new and retread tires, tire service, truck heating/ac repair, reefer/APU repair, brakes, belts/hoses, batteries/alternators, custom hose assemblies made on site, U-joints, DOT inspections, wheel seals, gear box changes, exhaust, lights and wiring, starters, suspensions and CSA inspection services.

            Business Details

            This is a multi-location business.

            Find a Location

            Boss Truck Shop has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Boss Truck Shop

                7482 Bosselman Rd Grand Island, NE 68803-9136

              • Boss Truck Shop

                1944 N 9th St STE 102 Salina, KS 67401-8617

              • Boss Truck Shop

                2783 Deadwood Ave Rapid City, SD 57702-9375

              • Boss Truck Shop

                22341 Highway 28 Saint Robert, MO 65584

              • Boss Truck Shop

                109 Circle Rd STE 300 Big Springs, NE 69122-5014

              Location of This Business
              7482 Bosselman Rd, Grand Island, NE 68803-9136
              BBB File Opened:
              9/8/2006
              Years in Business:
              18
              Business Started:
              9/8/2006
              Business Incorporated:
              2/21/2007
              Type of Entity:
              Corporation
              Alternate Business Name
              • Boss Truck Shop, Inc.
              Business Management
              • Mr. Charlie Bosselman, President
              • Mr. Randy Haines, Director
              • Mr. Allan Burton, Ops Manager
              • Ms. Brandi Bosselman, President and Corporate Counsel
              • Mr. Alberto Lopez, Director
              Contact Information

              Principal

              • Ms. Brandi Bosselman, President and Corporate Counsel

              Customer Contact

              • Mr. Charlie Bosselman, President
              • Mr. Randy Haines, Director
              • Mr. Allan Burton, Ops Manager
              • Ms. Brandi Bosselman, President and Corporate Counsel
              • Mr. Jim Reed, Vice President
              • Mr. Alberto Lopez, Director
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/07/2023

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Date of Transaction : 02/05/2023, Invoice paid $******/- We had an issue with our Semi. It was a technical issue where the truck was not doing a Regen (self Cleaning process) automatically. Truck will not start unless the regen is completed. The computer sends a command to the truck's system. Normally it happens by itself and driver has to wait until it is complete. Our truck was cutting off within a few seconds of commencing Regen. Being a Sunday, not many mechanics were available so I got in touch with Boss Truck Shop and informed them of the issue we were facing. They said they understand and will send a mechanic asap. A guy showed up who had never seen a semi truck from inside. He was a tire and Lube guy. He left in a few minutes saying that this problem cannot be fixed by him and that we should take it to the dealer. We were charged $******/- for what I am still trying to understand. We would like to have our full money refunded. Even after writing back to them, no one has got in touch with me yet. Invoice ********* ***** ***** *** *** *** *** *** ****
              Read More
              Read 2 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Martin B

              12/04/2023

              Had an engine replaced what a nightmare. Honesty is not a requirement to work here. 192 miles later had to replay the crank case filter because they had used the same one from the blown motor and it was clogged. At 793 miles was leaking coolant. Filed a complaint with the main office. Got a lot of nice words but at 40 days I finally got the smaller of the 2 bills paid. They sent it to the company I’m leased to and then transposed 2 of the numbers making it hard to deliver. I called my contact with them company 3 times no answer sent a text no answer this is classic scammer behavior, delay delay delay then intentionally put the wrong address so it takes longer to deliver. Wouldn’t be surprised if the check bounced. Filed a complaint with Nebraska AG and am spending the rest of my spare time leaving reviews. Either I get my money refunded or I am going to cost you much more than that spreading the truth about this company every day everywhere

              Boss Truck Shop Response

              12/07/2023

              Mr. Martin B***** – We are sorry to hear about your warranty incident at one of our service shops.  Our investigation shows that your service complaint was acknowledged by the shop manager, who immediately started our internal quality review process.  This process involves not only the technicians that performed your service, but also the shop manager, the regional manager, and the senior management of our service shop operations.  We realize the review process may, at times, take longer than what our customers expect, but our corporate management wants to make sure that any and all warranty complaints are acknowledged and acted upon all the way to the top of the service shop management.  We’re confirming that the last settlement check has been mailed to you, and you should be receiving it shortly.
              Again, we apologize for the inconvenience this incident has caused you.
              Very sincerely,
              Alberto L****
              Insurance Director
              Boss Truck Shops, Inc.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

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