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Business ProfileforGood 2 GO Drain & Plumbing Service
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
- Location of This Business
- PO Box 171, Louisville, NE 68037-0171
- BBB File Opened:
- 8/17/2021
- Years in Business:
- 3
- Business Started:
- 2/1/2021
- Accredited Since:
- 12/15/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Good 2 GO Drain Service
- Hours of Operation
Primary
- M:
- 7:00 AM - 6:00 PM
- T:
- 7:00 AM - 6:00 PM
- W:
- 7:00 AM - 6:00 PM
- Th:
- 7:00 AM - 6:00 PM
- F:
- 7:00 AM - 6:00 PM
- Sa:
- 8:00 AM - 2:00 PM
- Su:
- 8:00 AM - 2:00 PM
- Business Management
- Mr. Keven E. Adams, Owner
- Contact Information
Principal
- Mr. Keven E. Adams, Owner
Customer Contact
- Mr. Keven E. Adams, Owner
Customer Complaints
0 Customer Complaints
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3 Customer Reviews
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Most Recent Customer Review
Arminda D
07/17/2023
Good 2 GO Drain & Plumbing Service Response
07/19/2023
First of all, thank you very much for the review. I like retorting to these reviews when I know I am correct!
First of all, when I was there the first time, I wanted to look at the shower you said your kids shower in because you said that was the only shower that ran out of hot water. You told me you didn't want me upstairs because it was so untidy you didn't want anybody to see it. In light of this dilemma, I decided to make a hypothesis and determined it could be a single faucet by-passing cold water mixing with the hot. You said you had a technician out a month before and the warranty company didn't authorize it because the other technician said your water heater needed flushed out. You hired them to flush your water heater. It lasted a short time and began running out of hot water again.
I looked at the water heater and understood from the rating plate it was built in 2016, and there is an active water softener placing only soft water in that water heater. I checked the thermostat and noted, "it was operating properly." I wanted to make sure everything was working properly. I have a truck full of tools, I just needed to evaluate which ones I needed because I was denied a visual check of the shower on the previous visit. After I determined the water heater was working properly, I went up to the bathroom you said only lasted a few minutes, I turned the water on hot only, and also opened the hot side of a lavatory sink with you standing there almost the entire time, and could not hold my hand in the water because it was scalding for very close to 20 minutes. I ran almost the entire 50 gallons out of the water heater. I am very sorry I could not find anything amiss with your water heater. I have been in the trade for 43 years and I checked everything I knew hopeful I could repair something so you could feel better. The only reason I collected the service fee is because the warranty company mandates, I collect it.
I hope everything works out for you, and I wish you well.
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