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Business Profile

Business Services

Pro RFP

This business is NOT BBB Accredited.

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Complaint Details

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  • Complaint Type:
    Customer Service Issues
    Status:
    Answered
    The owner was the best part of the company until he informed me able a non refundable $35 monthly fee that he refused to give back. The fee was taken out several weeks after I stopped using the platform, which makes it theft. Any reputable company would have never taken the money or at very least, given the money back especially after mutually agreeing to part ways. I am waiting on $700.00 for services rendered in September 2024 and the $35 that was consistently requested for weeks until they took the money. I will be reaching out to stripe and my bank to let them know about the fraud. The only resolution that i will take is the money refunded and the balance that was owed to be paid in full totaling $735.00

    Business response

    11/22/2024

    Hey this is *** the owner of ProRFP. We have resolved this issue, it was just a misunderstanding.

    Please confirm with Mr. ***** that he is satisfied and if so remove the complaint from our records. 

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