Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Two Men And A Truck has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Two Men And A Truck

      4512 S 68th St Omaha, NE 68117-1009

      BBB Accredited Business
    • Two Men And A Truck

      6400 Cornhusker Hwy STE 225 Lincoln, NE 68507-3190

      BBB Accredited Business

    Business ProfileforTwo Men And A Truck

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/3/1995

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers local and nationwide moving and packing services with offices in Lincoln and Omaha. This company offers local and nationwide moving services with offices in Lincoln and Omaha.

    Business Details

    This is a multi-location business.

    Find a Location

    Two Men And A Truck has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Two Men And A Truck

        4512 S 68th St Omaha, NE 68117-1009

        BBB Accredited Business
      • Two Men And A Truck

        6400 Cornhusker Hwy STE 225 Lincoln, NE 68507-3190

        BBB Accredited Business
      Location of This Business
      4512 S 68th St, Omaha, NE 68117-1009
      BBB File Opened:
      5/1/1994
      Years in Business:
      30
      Business Started:
      3/1/1994
      Date of New Ownership:
      5/1/2015
      Business Incorporated:
      3/11/2015
      Accredited Since:
      5/3/1995
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • JTW Omaha Movers, Inc.
      Hours of Operation

      Primary

      M:
      7:00 AM - 9:00 PM
      T:
      7:00 AM - 9:00 PM
      W:
      7:00 AM - 9:00 PM
      Th:
      7:00 AM - 9:00 PM
      F:
      7:00 AM - 9:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Business Management
      • Tyler W. Whalen, Vice President
      • Justin Tangeman, President
      • Shannon Beadle, COO
      • Cody Russell, General Manager
      Contact Information

      Principal

      • Tyler W. Whalen, Vice President

      Customer Contact

      • Tyler W. Whalen, Vice President
      • Justin Tangeman, President
      • Shannon Beadle, COO
      • Cody Russell, General Manager

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/10/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      May 22, 2024: Two Men And A Truck arrived as contracted to help us move from our home on ***** ****** **** Omaha, NE. 68136 to our new home ***** ******** ***** Gretna, NE 68028. The movers damaged our piano, Wurlizter upright family heirloom, broke all 3 foot pedals completely off. Then they failed to properly secure the ceramic tiles on our patio table, as they lifted the table the tiles crashed on the deck of the house we are selling. 2 tiles were shattered, 1 suffered a significantly large break. The movers hauled the table away to dispose of it. When moving items into our newly built home, they did not measure, nor remove the entry door to our walkout and tried to shove a large refrigerator through it. They wedged the fridge, causing significant damage to the new door, door frame & jamb. We have video documentation & pictures. When looking at security footage to get the video of the damage to the piano & table, we discovered that one of the movers appears to be casing our belongings, taking pictures or our items and texting them to unknown parties. This person stole from our garage - we have it on camera. He also is on camera lifting the hood of a private vehicle, taking pictures/texting them, and putting his hands w/ intent to do the same to another private vehicle. I have contacted the company via phone, text, email to complain on 5/22, 5/23, 5/24, 5/28, 5/29 and again on 6/6, 6/7, 6/10. I've shared the videos & pictures. Two Men have avoided communication other than to issue a $90 refund for the time the men spent destroying our walkout entry door. They send me to "Customer Service" when I call and no one calls me back. They should be reimbursing the cost of the piano repair est. $300, reimbursing the entire amount to get our entry door fixed (they won't even schedule to come look at it) uncertain of total cost, reimbursement of patio table, and at this point the charges to move us should be reimbursed as we caught criminal activity by their employee.
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      R. S.

      1 star

      06/20/2024

      They did not completely finish my move. Unfortunately, one of the three movers became ill mid to late afternoon and did not work for an hour of the move (and had considerably slowed down the hour before). I saw them closing the truck up and had to insist on then loading some of the larger items left. They told me they could have a truck come and lget the remaining items the next day (which I knew would not be accurate, and later confirmed with the manager no truck would be available). I subsequently had to have two truck loads of items moved to my new home. I received no credit for the time the one mover was unable to work. Based on my experience, I would not recommend this moving company to anyone under any circumstance.

      Two Men And A Truck Response

      06/26/2024

      Hello, We sincerely apologize that we did not meet up to your standards during the move. After reviewing our contact logs with you on the day of the move, it was noted that there were more items than expected, and that the crew also took an additional trucks worth of items for you. Unfortunately, our estimates are only as accurate as the information provided during the estimate process, where numerous items were not spoken about with our team. It is very important that we get the exact information of what, where, and when we are moving to refrain from issues on moving day. It was also stated that you were going to do a chargeback on your credit card due to the movers not physically being able to get the remaining items on the day of the move, so we unfortunately would not be able to offer any credit due to this statement. Please also refer to our Pre-Move Letter sent after the move was booked to review our processes and procedures regarding this.

      Customer Response

      07/01/2024

      Two Men And A Truck has been paid and payment received. The above does not dispute I was charged for time not provided by one of the movers. My disputie that I was charged for time not provided does not provide a valid reason to not address charging for services not rendered. Again, for other folks moving, I do not recommend this mover and please beware.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.