Business ProfileforAAA Ultimate Pawn
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 5632 Ames Ave, Omaha, NE 68104-2702
- BBB File Opened:
- 3/31/2015
- Business Incorporated:
- 3/6/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- AAA Ultimate Pawn, LLC
- Business Management
- Melissa Jackson, Complaint Contact
- Contact Information
Principal
- Melissa Jackson, Complaint Contact
Customer Contact
- Melissa Jackson, Complaint Contact
- Additional Contact Information
Phone Numbers
- (402) 937-7240Other Phone
- (402) 476-1122Other Phone
- (402) 937-7240
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jahneya C
1 star10/08/2023
AAA Ultimate Pawn Response
10/12/2023
Hi Jahneya, I'm sorry for your experience with our store. I did look into the transaction that you were with your companion on 9.22.2023, which I believe you are referring too. After reviewing the video footage of the transaction, your companion was offered the protection plan that we do offer for electronics for 60 days to return if something does go wrong with the item which would have given him the option to receive store credit or exchange for an item for the same amount. Unfortunately, he did turn that down and saying that he was not interested. With that being said it is on his receipt and posted all around the store that we do not offer any warranty/no cash refunds or exchanges, unless that protection plan is purchased on select items.
We do make every effort possible to test all of our items that we have in the store to our best ability, there are circumstances that we can not control when it does come to a used item. That is why we do offer the protection plan on these items, sorry again for the bad experience. I hope your future interactions with our company will be nothing short of exceptional.
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