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Find a Location

Scheels has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Scheels

      17202 Davenport St. Omaha, NE 68118-4076

    Business ProfileforScheels

    Sporting Goods Retail

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    17202 Davenport St., Omaha, NE 68118-4076
    BBB File Opened:
    2/8/2010
    Years in Business:
    21
    Business Started:
    1/1/2003
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Rob Yule, Store Manager
    Contact Information

    Principal

    • Mr. Rob Yule, Store Manager

    Customer Contact

    • Mr. Rob Yule, Store Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    A scheels manager todd ******* was given permission to enter my automobile and get any scheels bags out of my back seat to bring back into the store he brought back in to the store my bag of items i was returning that day which was verified by another manager that was helping with my return in the ammo department upstairs where i returned a few items with reciepts for cash back and a few i did not have the reciept for but followed scheels protocol a standard operating procedure for returns and was given store credit on a scheels gift card resulting in 3 items equalling $****** instore credit of which i had spent around $****** of the $****** on miscellaneous ammo and kept the remainder of my returns to wait until i had the reciepts so i could get my cash back among these were laser sights for pistols, flash light/laser combos for pistols, bipods for rifles, etc... the gun attachments were for pistols i needed them for rifles and the bipods were not fitting on my newly purchased rifles. I had spent alot on these items and didnt want all my money on an instore card solely to go to that store so those items my property were kept by scheels along with my ammo i purchased that same day with the reciept in the bag that card was erased of around $****** and todd ******* the same scheels manager allowed in my automobile to retrieve any items he believed to be the property of scheels also filed a false police report the very next day resulting in my automobile being impounded less than 24 hours after he had been inside the very same automobile he states in the police report that a suspicious unknown vehicle had been parked at scheels over night and has rifles laying in the back seat uncased and he didnt know who the car belonged to. Scheels wpnt return my calls i want my property back & card reloaded. I have spoken to numerous managers and been told i would be called back and am not. Todd ******* has filed false police reports and committed fraud, scheels can be held liable
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ash W

    1 star

    02/17/2024

    1) Was very disappointed with scheels, when they charged me for store-to-store shipping. Being a long time customer, "ship to store" used to always be free. And when I sent them an email, they just quoted me their "rules". That's how they pay me for bringing my business locally, instead of buying cheaper online. Thanks scheels, I won't do that mistake in the future. 2) I emailed them about their price match promise and guess what - they declined it, even though all conditions were met (authorized dealer, in stock, etc), claiming that the other party has bad reputation at BBB. Well, bad reputation is not on your price match conditions list. Especially, that you are NOT accredited by BBB at all!!! But guess what, now you are gaining bad reputation. Scheels, you earned your 1 star.

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