3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shawn M
1 star04/15/2022
Had the absolute worse experience with them! Drywall/framing very good. Horrible painting throughout house. No prep work done, no sanding, didn't bother to remove HW or fixtures, just painted around. Didn't follow a single instruction. Many surfaces didn't even get painted and what was done is very shoddy. Have bubbling and peeling paint in some areas, surfaces not completely covered; did not prime first as instructed but used cheap shortcut of paint primer mix. Basement floor was supposed to be gloss/semi gloss again used primer/paint mix in low luster and is coming up all over the place. He didn't follow a single instruction or request but did whatever he wanted that was easiest and cheapest even though he charge exorbitant prices - I'm sure he made quite the profit. We will have to repaint and prep many areas that he messed up which will take us a long time and extra money. Don't believe the positive reviews. He can't possibly have done any better in those homes or they don't know what quality paint work looks like!! Have to paint the exterior as well as some repairs but he's not coming anywhere near our house again. If I could sue I would!
Marsh Family Painting Response
04/18/2022
This lady is making false comments about my business she is unhappy about her house and most of the money she gave me was for materials she is upset that the carpet guy messed up badly on his work she would never be happy no matter who did the work, I made one mistake with a misunderstanding on the windows inside about sanding them down first, and I apologized and compensated her for the mistake.Customer Response
04/18/2022
Not a single false statement made! I can and will provide and post numerous photos illustrating the many areas that were not prepped or painted correctly let alone painted well. What would you like to see first? The bubbling paint on the stairwell to the basement or the place where you removed the metal pipe and didn't bother to sand the rough spot or where you painted around old towel bars with the green paint showing when we removed them. Numerous areas where you left old curtain rod hooks in place and painted over them not to mention places where you did spackling, sanded and didn't bother to paint over them. I get especially disgusted where you painted around the fuse box and didn't bother to tape it off and instead did a sloppy job and painted over the edges? can go on and on and pretty sure you used the same color paint throughout the house rather than the colors I told you to use. Your poor work has nothing to with the poor work done on the carpet. But you're right I'm not happy with the quality of either of the work you both did. IReview from Frank S
5 stars12/14/2021
We contacted ***** Family Painting and Siding to help spruce up the exterior of our home. Jim came by that same day and discussed the options available to us for siding and exterior painting. He listened attentively to my concerns and thoughts and said they could take care of all of them. He returned an estimate the next day. He and his crew/family members showed up to perform the work, and It was clear to me from the get-go when they applied themselves to the tasks at hand that we made a great choice in asking them for help. All along the way, Jim communicated with me about his thoughts and the methods they'd employ to achieve our desired results. All exterior trim was addressed, and our home was beautifully sided, ensuring the integrity of the siding through future years of exposure.
It was wonderful to deal with Jim and his Super Crew, Kathy, Ryan and Clint. I've dealt with "contractors" who show for the estimate, take a check, send a crew and, then, never seem to follow-up with the homeowner properly. Jim ***** was present from start to finish, and availed himself in the days after to ensure we were satisfied. We are more than satisfied and will contact the ***** Family for any future jobs with which we might need their expertise and super work ethic.
Review from Kathy F
5 stars11/28/2021
We had marsh family painting come out to our house and paint the exterior of our home and it looks amazing I mean they did such a wonderful job we couldn't ask for any better, they did such a good job we had them come back and paint the interior of our home and lay brand new flooring threw out!! I highly recommend this company and wouldn't use anyone else! Thanks Marsh Family PaintingMarsh Family Painting Response
11/29/2021
Thank u we enjoyed working with u
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