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Business Profile

Plumbing and Heating

JP Plumbing & Heating LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    he came in April to put in walk in shower,with sliding doors and grab bars and seat,,he hurried to get the job done in one day but did not "pack the floor' so it wouldn't make noise stepping in and out of the shower,,(cracking & creaking noise),,and then never came back to put in the sliding doors..We've contacted him many times to come finish the job,,and he makes excuses,if he bothers at all,,it's now July. and nothing from him yet ...We are elderly folk in our 70's that's why we wanted the walk in shower & seat and doors...what can you do for us?? send him a message??

  • Initial Complaint

    Date:02/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called *************** of JP Plumbing ****************************************************. **** came over around 12/6 or 12/7 to look at the situation. He told me it would cost $600 to take care of the leak under the ***** home. I gave him a check for $600 check #*** and asked for an invoice which I never got. I noticed the next day after the repair that the entrance door was broken in half and put back that way. I have called him several times to fix it. Texting, leaving messages and talking to him up to this very day 2/8/2024. I left another messages, he also installed a sink which he quoted $250 and sent me a bill for $300.00/no explanation on 12/22 check #***. I have given him far more than the benefit of doubt. I want the door replaced or paying me parts+labor in the price of $300. What else can I do. I am 86 years and I feel that must be how he treats senior citizens. *********************

JP Plumbing & Heating LLC is NOT a BBB Accredited Business.

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