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Find a Location

Roof Doctors of New England, LLC has 1 locations, listed below.

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    Business ProfileforRoof Doctors of New England, LLC

    Roofing Contractors

    Current Alerts For This Business

    Misuse of BBB Name and/or Logo:
    On June 20, 2023, BBB found that this business’ website includes the BBB Accredited Business Seal and a claim that the business has a rating of "A+". This business is not accredited by this BBB and our policies prohibit this claim of accreditation and an incorrect wirth BBB.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Roof Doctors Of New England, LLC provides roofing installation, repair, cleaning, and contracting services.

    Business Details

    Location of This Business
    1280 Route 3A, Bow, NH 03304-4026
    BBB File Opened:
    4/1/2020
    Years in Business:
    9
    Business Started:
    3/31/2015
    Business Incorporated:
    3/31/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Kasen Kenney, Owner
    Contact Information

    Principal

    • Kasen Kenney, Owner

    Customer Contact

    • Kasen Kenney, Owner
    • Billy Mish, Office Administrator

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    8/19/21 we signed a contract invoice #** with Roof Doctors of New England to replace our roof. On 9/3/21 the work began and finished 9/4/21. We were told if there were any issue to just reach out as there is a 10yr warranty. 11/12/21 we reached out by phone, text and email to advised them of a roof leak we were experiencing that was causing minor damage inside our home. I was told by text that someone would be out to check it. On 11/30/21 was told again there would be someone coming to address the chimney they never showed but the issue didn't continue so I let it go. Until 12/13/23 when it not only became much worse but also started leaking from a different area. Again tried to call, text, email and this time even tried to reach them through ********* Not once has anyone tried to respond to our issue. Now we have damage in two places on the ceiling down an entire wall and our Chimney cover isn't even attached anymore. I want our roof repair and am trying to find out if I need to file a claim in court for damages to my home as this is going to cost money to repair the damage that has been done.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving New Hampshire

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