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Find a Location

Four Star Auto has 1 locations, listed below.

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    Business ProfileforFour Star Auto

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    230 Rockingham Rd, Derry, NH 03038
    BBB File Opened:
    9/19/2022
    Years in Business:
    14
    Business Started:
    4/6/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Richard Lucey
    Contact Information

    Principal

    • Richard Lucey

    Customer Contact

    • Richard Lucey
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/19/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    SWORE IT WAS THOROUGHLY LOOKED OVER AND WOULD PASS INSPECTION, THE MECHANIC QUOTED $1,500 TO GET EVERYTHING FIXED FOR AN INSPECTION STICKER. I'll include a picture of the receipt from the mechanic who looked it over for an inspection sticker and from the transmission mechanic. We drove 2.5 hours from Maine, Could only test drive in his storage unit parking lot, it was echoing and not enough space to get a proper feel. Said he had breaks and wheel bearings done on the front, that it was thoroughly looked over by his mechanic but he's now saying he drove it once, knew very little about the vehicle and that we bought it right after he had picked it up so I don't know. I suspect he did know a lot about the car the ad was up for a bit and the mechanic who looked it over for inspection said the brakes and wheel bearings had been done recently. Realized on the way home that it has trouble shifting when you got around 40mph, texted him and he said the mechanic said there was a little play in the driveshaft (something he NEVER disclosed before we bought it) but never had an issue with shifting or the reverse. Ad said ZERO RUST yet when we got home and took a closer look there was rust all along the bottom hatch that he had covered with flex seal. Obviously I didn't see him do it but he had a table with tools and cleaning products in his office and on that table was a bottle of flex seal so it's obvious he covered up the rust. He also said he had no doubt it would pass inspection. Get home and go to back into my parking spot and it wouldn't go into reverse, messaged him immediately and for the last 7 weeks it's been nothing but a run around! Was being driven sparingly (borrowed or got rides)while we waited to get this fixed bc we had no other choice. A few weeks ago it started making a clunking and it turned out we'll need $1,500 for an inspection plus $662 to fix the transmission issue. We also paid $5800 receipt says $3500 paid cash, tax fraud?
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