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Find a Location

Key Heating & Air Conditioning, Inc. has 1 locations, listed below.

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    Business ProfileforKey Heating & Air Conditioning, Inc.

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.94/5stars

    Average of 50 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/19/1993

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Key Heating & Air Conditioning, Inc. is a full service HVAC service and installation company offering 24/7 emergency service and expert HVAC installations of all the latest heating & cooling technology.

    Products & Services

    24/7 Service Installation
    Service Membership Programs
    Geothermal
    Ductless Heat Pumps
    AC & Gas, Oil, Furnaces, Boilers
    Water Heaters
    Indoor Air Quality Products
    Communicating Thermostats
    Custom Sheet Metal Fabrication
    Solar
    Energy Star Cert

    Business Details

    Location of This Business
    8 Continental Dr, Exeter, NH 03833-7526
    BBB File Opened:
    10/12/1993
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Incorporated:
    1/1/1990
    Accredited Since:
    11/19/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of GFE0700825 for this business, issued by NH Department of Safety - Division of Fire Safety

    These agencies may include:

    NH Department of Safety - Division of Fire Safety

    33 Hazen Drive

    Concord NH 03305

    (603) 223-4289

    https://www.nh.gov/safety/divisions/firesafety/

    BBB records show a license number of MBE0900319 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 12/31/2025.

    These agencies may include:

    NH Department of Safety - Division of Fire Safety

    33 Hazen Drive

    Concord NH 03305

    (603) 223-4289

    https://www.nh.gov/safety/divisions/firesafety/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Jonathan Sherrill, President
    • Ms. Marie Mango, General Manager
    Contact Information

    Principal

    • Mr. Jonathan Sherrill, President

    Customer Contact

    • Mr. Jonathan Sherrill, President
    • Ms. Marie Mango, General Manager
    Additional Contact Information

    Fax Numbers

    • (603) 772-0947
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Contacted business in September regarding an LG minisplit that had lost pressure. They stated they could repair. They finally came about a month later to troubleshoot the issue. About two months after I originally contacted them they stated they could not actually repair LG minisplits. No other HVAC company will accept their troubleshooting results. Therefore, they have no value and I have paid for service performed under the false pretenses of being lead to believe they could actually repair the system.
    Read More

    Customer Reviews

    50 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dianne D

    5 stars

    06/19/2024

    **** was extremely professional, friendly, and very customer service oriented. He performed exceptional service to get our unit up and running and went beyond my expectations to be sure it was connected to Kumo Cloud. Thank youfor the great service!

    Key Heating & Air Conditioning, Inc. Response

    06/20/2024

    Thank you very much ******! Your ****************** to Key means so much to us. We are thrilled to have provided you a 5 Star Experience!

    Local BBB

    BBB Serving New Hampshire

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