ComplaintsforAdams Auto Care & Tire Center
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Brought my car here for a vehicle inspection and the guy listed multiple things wrong with my vehicle that didn't pass inspection that aren't even things that he can fail my vehicle for. My car is over 25 years old and doesn't require an emissions test nor does it have a check engine light on but he failed me for my exhaust pipe having a minor leak. He also told me that a valve cover was leaking oil and claimed that fails it because it's a "fire hazard" which also isn't true because an engine only regularly heats to an average of 220-240 degrees (maybe 250 on a hot summer day) and the flash point of most oil is 380 degrees so even if the engine was overheating and about to explode- it would never hit 380 degrees. These dudes just wanted to scam me to make more money off of me in repair costs which didn't happen because I do my own repairs or have a family member who has been a mechanic at a MA state inspection station for 40 years do my repairs. Finally, this mechanic also told me that one of my inner tie rods was spent but the 2nd mechanic who inspected the vehicle said both tie rods were in good condition and did not require repair. Maybe because I'm a woman they thought I would be oblivious to these lies but because I come from a family of mechanics, I took my vehicle to another mechanic who gave me an honest 2nd opinion and who repaired the minor issues it did have and let me know that whichever inspection station i took my car to initially was blowing smoke up my rump and that I should not bring my car back there to get reinspected and should just swallow the $50 they took from me because they will likely continue finding reasons not to pass me. I ended up bringing the vehicle to a different inspection station and having it pass with only a couple very minor repairs and the things listed above not being addressed.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.