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Customer Review Ratings
Average of 51 Customer Reviews
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Review fromKristina B
Date: 04/16/2025
5 starsKristina B
Date: 04/16/2025
We've worked with Advance ***************************** 2x now - first for a water test for a home on a well, and second for an under-sink reverse osmosis water filtration system for a home on town water. Both times, Advance has been so easy to work with. All of the techs we met from quoting to install to troubleshooting have been so professional and timely. We are so happy with our reverse osmosis water system and the level of service we received from Advance. Highly recommend!
Advance Pump and Filter Co., Inc.
Date: 04/17/2025
Thank you for taking the time to leave this incredible feedback on the water analysis and installation of the reverse osmosis system at your home. It has been a pleasure to work with you.Review fromDoug S
Date: 03/10/2025
5 starsDoug S
Date: 03/10/2025
Very pleased with the response to fix my 500-foot well problem on a very cold day! **** and **** were methodical and professional getting the job done. I highly recommend Advanced.Advance Pump and Filter Co., Inc.
Date: 03/11/2025
Thank you for the comments regarding the recent emergency service on your well pump system. Our technicians are definitely highly skilled and work swiftly to fix the issue.Review fromJason F
Date: 12/17/2024
5 starsJason F
Date: 12/17/2024
Prompt, immediate service during weekend hours when the well pump stopped. The technician was very polite, informative, and worked hard to find the issue. We had our water back within hours. No ridiculous offerings; the service didn't include bogus "fixes" for things that were actually working fine. In summary, the problem was found, fixed, and our water was restored. The technician kept me informed throughout the repair. I am happy with this company and their willingness to provide great customer service without the sketchiness that you find with some service contractors.Advance Pump and Filter Co., Inc.
Date: 12/19/2024
Wow! Thank you for this fantastic review that perfectly describes our dedication to providing fair, straight-forward, top notch service. Thank you for trusting Advance ***************************** with your family's water supply!Review fromEllen A
Date: 11/12/2024
5 starsEllen A
Date: 11/12/2024
My water filtration was serviced - 11/12/24. The technician ***** was excellent. He was efficient , friendly and knowledgeable. Im very happy with this company - Fair pricing.Advance Pump and Filter Co., Inc.
Date: 11/13/2024
Thank you for trusting Advance ***************************** with your water! We appreciate you taking the time to leave the feedback on our services.Review fromDennis V
Date: 09/18/2024
5 starsThis year (2024) Matt did an excellent job on servicing my filtration system. As usual, Advance Pump & Filter Company provides great service and their technicians are very professional. I've had Advance Pump for my filtration service for several years and will continue to call on them.Review fromMarsha B
Date: 09/18/2024
5 starsMarsha B
Date: 09/18/2024
I feared our well was going dry because of the current drought. My horses need lots of water so I was somewhat panicked when the flow became a dribble. I called Advance for help and Steve responded right away. Phil arrived within 2 hours and set to work to diagnose the problem. It turned out to be the pressure tank, which, amazingly was still on warrantee. Phil called another team member who delivered a new tank. The new tank was installed and the water pressure is the best ever! From the first contact, everyone was friendly, helpful and professional. The bill was very modest. Phil also assured me that the chances of our 250 ft deep well doing dry was pretty minimal. Thanks to all for a great job. **** *** ******Advance Pump and Filter Co., Inc.
Date: 09/19/2024
Thank you for the review of recent service on your well pump system. We always check on warranties and try to keep the costs to a minimum, if possible. We appreciate your business!Review fromMichael B
Date: 07/25/2024
5 starsMichael B
Date: 07/25/2024
****************** Advance Pump did work for me in the past and I was very impressed with their response time and quality of work. When I lost my water recently, it was an easy decision who to call. Once again their response time was excellent along with the technicians, ***** and ****, being a joy to work with! Thank you ***** for getting me up and running so quickly!Advance Pump and Filter Co., Inc.
Date: 07/25/2024
Thank you for the feedback on emergency well pump service provided by our team at Advance ****************************** Thank you for trusting us to take care of your family's water!Review fromDavid H
Date: 07/16/2024
5 starsDavid H
Date: 07/16/2024
**** did an excellent job locating a pipe under the foundation of my house and doing a complex repair to restore water from my well. Thank you!Advance Pump and Filter Co., Inc.
Date: 07/18/2024
Thanks for taking the time to leave this review on the recent service to fix a leak in your water line under the foundation of your house. It was definitely a complex situation, but our Service Technician **** was determined to get water restored even though it was 98 plus degrees outside.Review fromAshley L
Date: 06/09/2024
5 starsWorking with Advance ***************************** was an absolute pleasure. From my initial call where I was provided with clear and comprehensive information on the products and services offered, along with what would be covered as part of the initial visit to my home, to easy appointment scheduling, right through to the actual visit and estimate, and later service call for some additions questions I had, ***, *****, and the team were highly professional, knowledgeable and responsive. Their excellent service was sincerely appreciated and I would absolutely recommend them for your water treatment needs.Review fromDonna B
Date: 05/16/2024
5 starsDonna B
Date: 05/16/2024
Advance Pump and Filter was so helpful when they tested our water and installed two *************** systems in 2 properties we own. ***** answered all my questions even after the units were installed. **** and **** did an awesome job with the installation. We had a minor leak and they came out right away to fix that. I would HIGHLY recommend this company!Advance Pump and Filter Co., Inc.
Date: 05/17/2024
We appreciate you taking the time to review the recent Reverse Osmosis installations at your properties that are designed to treat PFAS in your drinking water. Thank you for trusting your water to Advance ******************************
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