We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Wedding Photographers

Classic Photographers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wedding Photographers.

Reviews

Customer Review Ratings

2.78

Average of 9 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • vicky m

    Date: 06/06/2024

    We were very pleased with our wedding photos. We ran into an issue at first with not receiving all photos. **************** was very responsive and got the rest of the photos edited and added to my gallery. The prints and photo book we purchased were of great quality as well. Every picture came out great!! The photographers were on time, friendly and engaging. **************** was very responsive. They were reasonably priced which was a huge plus as well.

  • Nicole B

    Date: 05/17/2024

    Nicole B

    Date: 05/17/2024

    Hi ******,Its been a few months since our Covenant Ceremony and I am still in awe of our experience with you. You are exceptional! You and your assistant photographer captured so many moments for us and we are so appreciative in taking the time to get all the shots on my list and much more. Our guests appreciated the pictures we arranged with my husband and I, and I am grateful that you made sure to get the best shot.I am very appreciative for your help in assisting me in getting me ready. You made sure I was put together and I thank you for your care and attention.Forgive my delay in my message but do know I am recommending your service without hesitation. The process of working with Classic Photographer was pain-free and made this event special and worry free. Thank you again!****************************************

    Classic Photographers

    Date: 05/19/2024

    Thank you for your kind words! We greatly appreciate your positive feedback for your photographers and for the service that was provided by the company. Were thrilled to hear that you had a great experience with us and we look forward to serving you again soon!

  • Shoni J

    Date: 05/15/2024

    Shoni J

    Date: 05/15/2024

    we had a great experience from start to finish. the booking process was simple and the payment plan offered was well in our monthly budget. ***** (1st photographer) was great with my photos and my bridesmaids as well. I dont catch the name of the second photographwe but he was fantastic with the mens photos as well! they both captured amazing photos separately and together as a team for the first look with my dad and our ceremony. my family is very happy with the photos taken and the selection to. choose from

    Classic Photographers

    Date: 05/17/2024

    Thank you for your kind words! We greatly appreciate your positive feedback for your photographers and for the service that was provided by the company. Were thrilled to hear that you had a great experience with us and we look forward to serving you again soon.

  • Britneigh N

    Date: 05/05/2024

    Britneigh N

    Date: 05/05/2024

    If I could give negative stars I would. It was great until I tried to cancel it and I have paid in full already. I only asked foe half my money back because they take 50 percent just to keep the day. My mother passed away and I need the money. They have refused and said I could either use them for something or I would lose the 1700 I already spent.

    Classic Photographers

    Date: 05/10/2024

    We are following our Cancelation Policy.We have agreed to downgrade the package and offered $600 refund which the client agreed.

  • Tammy L

    Date: 12/11/2023

    Id give zero stars if possible..did not obtain photos we asked for arrivied almost an hour early and most of the photos were blurry..i feel so sad for my son and his new wife ..highly not reccommended..youd do better with disposible film cameras..my daughter in law made a complaint ..no answer waste of money $$$$

  • Brandy P

    Date: 06/23/2023

    I hired 2 photographers through classic photography for our May 2023 wedding. Pictures were back within 3wks time. They were absolutely terrible. They were blurry, coloring was off, the randomly cropped things out of pics, and a lot of the pictures I looked orange. I have tried multiple times calling, emailing, live chat and have had no resolution to this issue as of yet. Phone calls have not been returned after many calls and all but 2 emails were responded to. Which were all computer generated. I’ve asked for all the original photos so I could get them professionally edited and no response. Have also left multiple messages saying I was contacting the bbb and no response. I requested a full refund and nothing. Very upset that these were memories of our special day and they were ruined !

  • Mercedes T

    Date: 01/12/2023

    I hired a photographer through Classic Photographers for my wedding on 9/24/2022. I am still waiting on my photos. After a long battle with my actual photographer taking their time to submit the photos, I have not received a single photo for over a month since they were submitted to CP. A week ago I was told that my photos were with the editing team at TOP PRIORITY as I have been waiting 112 days to see ANY of my photos. As of last night, I was told to continue to be patient as the editing team is still "working on it". As a service provider myself, it is hard to understand how after a breach of contract, over 20 days past guarantee delivery, I am still just being told to be patient. I have initiated all contact with this company, not ONCE have they reached out to me on their own accord even though they are the ones not providing the service I payed for. Some customer service representatives have been great, others not so much. But I feel like after the disaster this situation has been I should not be stuck only communication with CS, but should have had someone higher up reach out about this. Overall I am disappointed about how they are handling a very bad situation. They have put all of the ownness on me as a costumer and have done very little to remedy the situation other than saying "be patient". I have been kind and patient for too long, all I want is my photos and I am tired of the inactivity on their side.

  • Taylor F

    Date: 11/03/2022

    I had a great experience! Sheila was amazing and I’m sad that she will no longer be working with Classic Photographers. She made the experience enjoyable. 10/10 affordable and great experience would recommend

  • Tiffany S.

    Date: 09/15/2022

    I am very unhappy with the way my wedding photos came out! I have reached out to the company multiple times with only one reply from an employee stating that she could edit any of the pictures for me. That was not what I was wanting. They cant edit the things I wish I would have known when I was taking the b. The girls were very nice but never once told me my hair was messed up nor was I told where to stand or how to stand. They didn't place us anywhere! we are not photographers and we couldn't see the photos were a mess until I received them back. I have been still trying to reach someone. Still nothing. I would never recommend this company to anyone! I paid a lot of money for pictures that we cant retake!! I would like to receive my money back for the albums I paid for and didn't receive.

Classic Photographers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.