Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Capital Auto Auction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCapital Auto Auction

    Auctioneer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company is an auto auction that is open to the public. They sell vehicles that are donated to various charities, Government fleet and confiscated vehicles, reposessed vehicles, dealer and private vehicle consignments.

    Business Details

    Location of This Business
    190 Londonderry Tpke, Manchester, NH 03104-5809
    BBB File Opened:
    1/3/2001
    Years in Business:
    24
    Business Started:
    11/18/1999
    Type of Entity:
    Corporation
    Business Management
    • Mr. George Frey, Owner
    Contact Information

    Principal

    • Mr. George Frey, Owner

    Customer Contact

    • Mr. George Frey, Owner
    Additional Contact Information

    Fax Numbers

    • (603) 622-9063
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/12/2023

    on 12/8/2022 I bought a car online from this auction, and the advertising says the car has 121917 miles ACTUAL, so I took a day off and rented a UHaul truck with a transport trailer and got the car when I came back to CT I gave my friend (who is a car dealer ) the vin # for the car and he got for me and I found out that the car had 223,141 miles three months before I bought it, so I called the auction and spoke to the manager and told her the story and I don't need the car anymore and I want my money back after few calls she said to bring the car back and we'll refund your money on your card, I told her it cost me $700 to rent the truck and lose a day work, you should send a truck to take it back and re embarrass me for the money I spent, she refused and I still have the car parked in the back yard, never used it.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michelle M

    1 star

    03/21/2023

    Unprofessional totally.. there was an issue where they had sold my sister a car that would never drive ( Totted broken K frame) that was sold as running through the online auction in good condition needing brake work. They did fix that issue between my sister them. Then they disable my account for absolutely nothing for someone else's actions how unprofessional and petty. I've never bought a car through online auction don't plan on it but they're just don't right unfair then I called to ask them what happened? Kim goes your sister gave our employees attitude..so you shut my account so someone else's actions. I hope the do whats right and reactivate my account and practice better business practices.

    Local BBB

    BBB Serving New Hampshire

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.