Business ProfileforBellwether Community Credit Union

VERY low budget organization. Poor geographic locations. Outdated ATMs and cheap debit cards. Chips are faulty when brand-new and don't work well at retails stores. Preditory fees that when I asked to explain them branch manager Erika S******* stated it's my responsibility to understand them and not her responsibility to explain them. Every check I deposited doesn't clear until days later, zero dollars released. This happens and Lou L**** states that's impossible... Phone system is outdated and rarely answered. Mobile app is low budget "beta" at best. I have five accounts at bank two savings one checking one auto loan and one loan. I recently was late on truck payment and to harrass me bank turned off checking access. When I spoke with Erika S******* she tried to use her size and tower over me to intimidate me. She was treating me as if my business means nothing to her. When asked for the policy that says they can mess with my checking because I didn't pay truck on time she told me I can look it up in my policy. I'm sure I never signed anything that agrees to this practice. In addition to all of this complaints about bellwether employees are met with roundabout answers and the blame game. Honestly this bank isn't a good bank. No locations poor technology and poor staff