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Find a Location

Elliot Health System has 1 locations, listed below.

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    Business ProfileforElliot Health System

    Health Care

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1 Elliot Way, Manchester, NH 03103-3502
    BBB File Opened:
    11/22/1991
    Years in Business:
    134
    Business Started:
    1/1/1890
    Type of Entity:
    Corporation
    Business Management
    • Ms. Tina Lambert, Patient Advocate
    • Ms. Linda Branscum, Customer Service Supervisor
    Contact Information

    Principal

    • Ms. Tina Lambert, Patient Advocate

    Customer Contact

    • Ms. Tina Lambert, Patient Advocate
    • Ms. Linda Branscum, Customer Service Supervisor
    Additional Contact Information

    Fax Numbers

    • (603) 663-8932
      Primary Fax

    Phone Numbers

    Customer Complaints

    7 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victor Spennato

    2 stars

    12/12/2023

    Treated me for chronic lower back pain since 2009 to 2019....however stopped giving me increases if oxycodone which is what they prescribed me....gave me no reason for the stopment of increase dosage...made me go through 5 years of pain and withdrawals which is a horror...since 2019 I have lived as a hermit with no quality of life I South out help with arbitration and the one in charge of the pain center Rise....both of them chose in favor of the nurse....what a surprise....I can't get treatment elsewhere she has said I have abused the pain medication which is totally a lie and false....wasn't even given a chance in my defense.... ****** ******** 

    Elliot Health System Response

    12/20/2023

    A letter was sent to the patient, addressing his concerns. A thorough review of his medical record and concerns, determined the care he received was appropriate, and that he was offered other care plan/services, which he declined.

    Customer Response

    12/20/2023

    Care I received 2 was appropriate....that's not true....they tried everything to stop my pain which I was born with a leg perthy disease....until they tried oxycodone until my surprise it worked...I was given treatment starting 2010 then in 2014 nurse Alcorn stopped giving me increases which is mandatory with this medication...I don't know what she told you but I was given no reason and she also made it impossible to go anywhere else....I was given no reason to why ...I continued until 2019 when Nurse Alcorn forced me to also find Suboxone due to the fact she didn't give me increases anymore....this went on for 5 years more then l was released cause if the Suboxone which I was already on for 5 years due to her stopping of my medication....again no reason for stopping my oxycodone in 2014...for 5 years 8 went through pain and withdrawals due to her ..nurse knew I was on both oxycodone and Suboxone for 5 years due to urine specimens each month for 5 years....I was not let go for 5 yesrs being on both medications which she knew I was on due to her....then she released me cause I was on Suboxone in 2019....which she knew I was on for 5 years......I am getting no satisfaction or answers from them....I don't know what shes telling you but I was given no reason

    Customer Response

    12/20/2023

    I forgot to say yes I can go back but they refuse to give me the medication which worked and all they offer is what the tries in the beginning from 2009 to 2011 before being administered oxycodone....so even though I can go back I cannot receive the treatment that worked.............. Victor S*******......Care I received 2 was appropriate....that's not true....they tried everything to stop my pain which I was born with a leg perthy disease....until they tried oxycodone until my surprise it worked...I was given treatment starting 2010 then in 2014 nurse Alcorn stopped giving me increases which is mandatory with this medication...I don't know what she told you but I was given no reason and she also made it impossible to go anywhere else....I was given no reason to why ...I continued until 2019 when Nurse Alcorn forced me to also find Suboxone due to the fact she didn't give me increases anymore....this went on for 5 years more then l was released cause if the Suboxone which I was already on for 5 years due to her stopping of my medication....again no reason for stopping my oxycodone in 2014...for 5 years 8 went through pain and withdrawals due to her ..nurse knew I was on both oxycodone and Suboxone for 5 years due to urine specimens each month for 5 years....I was not let go for 5 yesrs being on both medications which she knew I was on due to her....then she released me cause I was on Suboxone in 2019....which she knew I was on for 5 years......I am getting no satisfaction or answers from them....I don't know what shes telling you but I was given no reason

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