ComplaintsforGlass Street Tattoo, Inc.
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Complaint Details
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Initial Complaint
12/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband booked a consultation with David in July of 2020 for his 40th birthday. David in high demand we had to wait till November for what we were promised to be a 1.5 hour consultation. No biggie. Except we showed up at our designated appointment and we're told by Ben he could not see us. Claimed he tried to call but our phone # was off by a couple digits. We were not offered to rebook . Instead, told to send what we wanted to David directly on Insta. @Stabby.daddy. Conveniently enough by the time we got home we were blocked on on Instagram after only being able to send a follow request and not an actual message. Called back Ben after Thanksgiving since our appointment was day before Thanksgiving and was given some bogus story of how David's account was all of a sudden shut down by Insta. (Hmmm first clue). So then Ben advised us to send what we needed through Glass Tattoo main Insta. Still trying to be understanding we agreed. Sent what we wanted. Took days and another phone call to Benny Boy for a response which he responded to himself by hearting the pic just to prove to me they got it. Took another few days to get a computer image of what we asked for sent back in the main Insta. At no point do I feel my husband ever spoke to David. It was probably Ben or one of David's minions who sent the image because it didn't even reflect everything we asked for. Call up Benny boy again and he says we can't see David till October of 2022. 😂 more than a year after the date we initially booked the consultation. By the way they send multiple emails confirming the consultation which actually reads as if your getting the tattoo at same time. States to stay hydrated and moisture the tattoo area . Anyway my husband asked for his money back at this point we got nothing we were promised. We were told to call Danny Boy in the Manchester store. Guess he's the "money" guy. We call Dan who sounds like an actual business man but ends up being a fraud as well.
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Contact Information
Customer Complaints Summary
11 total complaints in the last 3 years.
2 complaints closed in the last 12 months.