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Business Profile

Used Car Dealers

Shamrock Auto Brokers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pat car a week after having it it it died brought it back to the owner he refused to fix it he told me there was absolutely nothing wrong with the car and there is a bunch wrong with the car it’s been off the road I don’t know how much a half the time

    Business Response

    Date: 01/22/2024

    ****** BOUGHT CAR. AS IS ,AS SEEN ,NO WARRANTY ,WE.  DISCOUNTED CAR $1200 DOLLARS  THE 2007 SAAB WAS RUNNING Great ,****** Decided to Put Aftermarket Stereo in car ,There were wires everywhere, THIS EFFECTED IT STARTING ,I ASKED HER WHY ON EARTH SHE WOULD PUT A STEREO IN THE CAR THE RADIO IN IT WAS PERFECT ,I OFFERED TO HELP HER SEND IT TO ONE OF MY MECHANIC S ,****** STARTED TO MAKE RUDE COMMENTS ABOUT ME BEING A BAD FATHER AND THE REASON HE DIED OF A OVERDOSE WAS ME ,I KICKED ****** OFF MY PROPERTY INFORMED HER IF SHE EVER CAME BACK OR CALLED ME SHE WOULD BE ARRESTED ,IM DONE WITH HER ,****** WAS SO OUT OF LINE WITH ME ,IF YOU NEED COPIES OF PAPERWORK PLEASE LET ME KNOW BUT WE R DOING NOTHING TO HELP HER ,SHE BOUGHT THE CAR OVER 6 MONTHS NOW THANKS *****

    Customer Answer

    Date: 01/24/2024

    I have witnesses and paper trail.  3 days after I bought it I brought to him he said there's nothing wrong with it and he could t do anything for. E. I bought 2 suvs  from him check engine light cane on next day. In the picture you can see where the shifter is its all ripped up changing a radio has nothing to do with the alternator or battery or starter and another battery and the ignition switch the wires are just jammed in the hole.. these things are nothing that I could have done. He stated the car was perfected refused me to test drive a smaller car told me the saab was a better pick for me. He signed ****** name on all paperwork not ******** There is no defense to fraud.. 

    Business Response

    Date: 01/25/2024

    John o******** is the owner he signs all Paperwork, we r doing nothing to help ,her abusive behavior to me sealed that ,I lost my son and she rubbed my nose in it ,We sold her the car as is as seen ,No warranty, that means what it states ,I SUGGEST SHE Takes Us to Court ,This will be our last correspondence on this matter ,****** paid thousands below Nada Value She has plenty of money to fix her car ,The Saab ran fine ,all this started because she decided to put in this aftermarket radio by someone not knowing what he was doing .,I am mourning the loss of my son all this because i saw her name the disgusting comments ****** made about me being responsible for my sons death is beyond words ,Im done with this issue 

    Business Response

    Date: 01/25/2024

    IT'S ALSO  FUNNY ****** ACCUSES US OF FRAUD ,ASK HER ABOUT HOW SHE CAME INTO ALL THIS MONEY BUYING HER COUSINS A CAR , I BELEIVE ****** WILL UNDERSTAND THIS ,SHE BOUGHT THIS CAR 6 MONTHS AGO ,I;M DONE . ****** CAN SEE  WHERE  I;M GOING WITH THIS , ,I HAVE NO IDEA  WHAT CONDITION THIS CAR IS IN ,THERE IS NOTHING WE CAN DO ,I CERTAINLY CAN;T BUY IT BACK 6 MONTHS LATER  .LIKE I SAID I'M NOT DOING ANYTHING FOR HER ,IF IT HAS TO GO TO COURT  I  WILL BE BRINGING UP HOW SHE CAME INTO THIS  MONEY  , ,

    Customer Answer

    Date: 01/30/2024

    Once I drove off lot with car it started acting up, 3 days after having it having hard time starting it then it was dead needing a new alternator and battery and ignition switch and heater doesn't work. I contacted ***** he said come down I went down said nothing he could do never offered anything. In a pic before I bought it you can see around shifter is all ripped up that's because they had to jam the wires in so car would start.. I paid ***** for 2 cars he forged John o********** name on all my paperwork. 

     

     

     

  • Initial Complaint

    Date:06/01/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My daughter and I purchased her first car and this company never sent the title in to the state. When I called to talk to them, they told me to contact the State to get it. We contacted the State and we're refused due to Shamrock auto broker never sent in or registered the sale at all. Now they are not communicating with me at all. I have called the business and also texted them and they are not returning any communication at all. We are trying to sell the car for parts due to it not being able to pass inspection. And can not even donate it due to not having the title.

    Business Response

    Date: 06/22/2023

    this was entiely our fault .we had title the whole time ,we found it inside the deal we contacted ******* INFORMED HER OF SITUATION THEN  SENT TITLE IMMEDIATLEY TO STATE  WE APOLOG IZED  WE WERE WRONG .WE HOPE THIS IS SUFFICE  THANK  YOU MR O********

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