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Business Profile

Furniture Stores

Allen Wayside Furniture, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Complaints

This profile includes complaints for Allen Wayside Furniture, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Allen Wayside Furniture, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Allen Wayside Furniture, Inc.

      3611 Lafayette Rd Portsmouth, NH 03801-6008

    • Allen Wayside Furniture, Inc.

      97 Plaistow Rd Plaistow, NH 03865-2828

    • Allen Wayside Furniture, Inc.

      327 White Mountain Hwy Conway, NH 03818-4206

    • Allen Wayside Furniture, Inc.

      44 Lafayette Rd Hampton Falls, NH 03844-2301

    • Allen Wayside Furniture, Inc.

      636 Center St Wolfeboro, NH 03894-4815

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/22/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am happy with the furniture itself, but the delivery people damaged my floors. Significantly. The worst damage is a deep scratch about 5 inches long, in a very visible spot. It was definitely caused by the delivery. I reported it to Allen Wayside Furniture right away. They told me that their insurance would handle it, but I had to wait three weeks for the owners to get back in town. After three weeks, I followed up with them via email several times and had no response.

      Customer Answer

      Date: 07/13/2024

      Have you heard from the company?    No

      Are you satisfied with the company's efforts to resolve this matter?   No

      I am not satisfied with the company's effort to resolve the matter because they have taken no action to resolve it.  They did not respond to me, and according to what I read, they have not responded to the BBB.

    Allen Wayside Furniture, Inc. is NOT a BBB Accredited Business.

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