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ComplaintsforJiffy Lube Service Center #1233
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Complaint Details
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Initial Complaint
05/12/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I had contacted the business about taking my snow tires off of my Mustang and putting the regular ones back on, and (after being asked the type of car and tire size) was told it was $25 per tire for a total of $50. A few days later I went and had them do it, and after when I went to pay they gave me a $100 bill. When I inquired about it, the man informed me that it was $50 per tire for "that size tire". I was told "I don't know what to tell you" when I said the person on the phone told me it would be $25 per tire. I am not sure the name of the person who told me on the phone but I can fine out because my friend was working there that day. Called corporate, they reached out to the local owner (Jiffy Lube is owned by different people in different locations), and never heard back. Would not have gone there if I'd have know it was $50 per tire, that is not a good rate compared to other places around.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.