Reviews
4 Customer Reviews
Review from Nancy H
1 star10/11/2024
I just got an email stating that I owe ****** for work done when they never even came to the house. I contacted this company months ago online but when i didnt get any service so i had another company come. A month or so later they reached out to me to come now that they were in the area but I declined the work as it was already done. Now 3 months or more along i receive a billing statement via email- crazy. Do not engage with this company, its a fraud.Review from Frannie D
1 star11/13/2023
Jason and his crew installed my gutters in 2017. He communicated well and got the job done quickly. The last week of August 2023, I contacted him to clean and repair my gutters. It took 30+ days of emails, calls, and photo/video submission to him to get a commitment to the job. His crew came to my house the same day he committed, leaving me at work without an opportunity to be home. When I did get home, my son vouched that a crew worked on the front gutters. I found a invoice in my mailbox for $185 without a description of what they did. I took a ladder and checked my back gutters and they were not cleaned out. I forwarded photos of the back gutters to Jason. He told me to throw the invoice out and has "ghosted me" since. I DO NOT RECOMMEND THIS BUSINESS TO ANYONE!
Got Gutters & Construction, LLC Response
11/20/2023
Frannie This is totally not true at all. Shame on you. We have called and left messages as well as emailed you. Which I have proof and can show documentation. Like I said this is our busy time and yes I told you we would come back when we had time to apparently get you the proper clenaing you so called didn’t get. Which we took out guards and cleaned underneath them all. But I told you to rip up the invoice and we will come back when we can for a free cleaning because I do not like any un happy customers. One thing got gutters strives for. But apparently you can not make every customer happy like we see here.Review from Patrick M
5 stars02/07/2023
Got Gutters did an amazing job on our gutters! From start to finish we had great communication. The crew was very nice and respectful. I will be recommending this crew and business to all my friends and family!Review from Nick M
1 star05/30/2022
Jason & I agreed to replace my gutters the week of 8/9/21. I emailed him on 8/9. After not hearing from him I sent message through website and email on 9/15/21. On 9/21 Jason responded asking if I still wanted them done. He was apologetic and agreed to take an additional $150 off the final cash price we agreed on. I confirmed on 9/29 we will have them do our gutters. Jason emailed me a couple of times in October saying getting stock was a big issue. I didn't hear again until 12/15 when he said our paperwork got pushed off to the side and asked it was wanted the work done. He also said he was still waiting for the elbows. We agreed to put it off until spring, but to be one of the first to get it done. On 4/20 I emailed asking Jason if we were on the schedule. He replied on 4/25 saying yes and on 4/27 he emailed asking if the following Thursday was good. We confirmed Jason was to come the morning of Thursday, May 5th to do the work. I will make note that Jason was always respectful and often apologetic in our communications. May 5th came and went. HE NEVER SHOWED UP AND DIDN'T CONTACT ME TO EXPLAIN WHY THEY DIDN'T SHOW. I STILL HAVEN'T HEARD FROM HIM. Terrible way to treat a customer and terrible way to run a business. I recommend everyone stay away from Got Gutters!
Customer Review Rating
Average of 4 Customer Reviews
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