Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

TMS Diesel has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTMS Diesel

    Diesel Repair

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    58 B and B Ln, Weare, NH 03281-5902
    BBB File Opened:
    6/27/2012
    Years in Business:
    14
    Business Started:
    8/17/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3880 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of R-1357 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Thistle Mobile Service, LLC
    Business Management
    • Mr. Zac Thistle, Owner
    • Mrs. Brittany Marcotte, Secretary
    Contact Information

    Principal

    • Mr. Zac Thistle, Owner

    Customer Contact

    • Mr. Zac Thistle, Owner
    • Mrs. Brittany Marcotte, Secretary
    • Lea Schofield-Garretson, Accounts Administrator
    • Nick Rezendes, Service Manager
    Additional Contact Information

    Fax Numbers

    • (603) 529-5600
      Primary Fax

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Micah B

    2 stars

    09/25/2022

    If quality work is something that matters to you, look somewhere else. The aluminum trans pan has an o-ring groove with an o-ring to seal it. They torqued the **** out of it during install, crushed the gasket, couldn’t get it to seal so they used a moroso gasket and smothered both sides of it with Ford Grey RTV. This blew out in less than 2 years and they have no idea who worked on the truck and want nothing to do with me. They just kept arguing with me that the pan doesn’t have a o-ring and this is how it works. I have a heavily built diesel truck and chose these folks because they are recommend all the time on the 603 Diesel Page on Facebook. My truck has a built transmission that was having some issues so the builder shipped me a new one for a warranty. Instead of having me drive back out to Ohio, he said I could choose a shop in my area to install. I did some research and these guys came with good reviews but wanted about $300 more than everyone else in the area to swap out the transmissions. The builder agreed to go with these guys and he spent the extra bucks to have a quality shop install it. Their job was to swap out the transmissions, change the aluminum trans pan over from the old one to the new one, fill it with fluid and that’s it.This was 12/2020. The trans pan gasket recently blew out, less that 2 years. I called them and let them know, they said sure bring it in. I took the company truck off the schedule for a few days, cancelled a few jobs and drive an hour to the shop to drop it off like they asked. They look at it and said they can’t tell if it’s the gasket it it, they don’t have the gasket in stock and they can’t do it for a month! I took it home and did it myself. Took 2 hours to get the RTV’d pan off the trans and scraped off all the rtv and to seal it the right way. No leaks since. I asked for them to take care of the cost of fluid and gasket and it didn’t happen. I’m not recommending this place to anyone and won’t be back.

    TMS Diesel Response

    09/26/2022

    We are sorry about your frustration and wish we could have come to a resolve for you. Unfortunately our warranty is a 1 year labor warranty, your job being almost 2 years outside of repair date it is clearly past the warranty period. We also did try an offer parts but you declined, and insisted that we pay $400 to Have it done elsewhere. After seeing the pictures you posted online we also strongly feel that the pan had been off because none of those gaskets are types we have used in the past. Aluminum pans are known for leaks so it isn’t uncommon to have maintenance done to keep them from leaking. We would also think that after the new transmission was installed after a few thousand miles have gone by that you would have done a trans service and had to remove the pan. Again we are sorry for your issues but strongly feel we have tried and done everything to make it right with you but unfortunately can’t help you.

    Local BBB

    BBB Serving New Hampshire

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.