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Find a Location

BCB Community Bank has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BCB Community Bank

      591 Avenue C Bayonne, NJ 07002-3813

    • BCB Community Bank

      104 - 110 Avenue C Bayonne, NJ 07002

    • BCB Community Bank

      200 Valley St South Orange, NJ 07079-2804

    • BCB Community Bank

      860 Broadway Bayonne, NJ 07002-3017

    • BCB Community Bank

      10 Schalks Crossing Rd Plainsboro, NJ 08536-1612

    Business ProfileforBCB Community Bank

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    BCB Community Bank has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BCB Community Bank

        591 Avenue C Bayonne, NJ 07002-3813

      • BCB Community Bank

        104 - 110 Avenue C Bayonne, NJ 07002

      • BCB Community Bank

        200 Valley St South Orange, NJ 07079-2804

      • BCB Community Bank

        860 Broadway Bayonne, NJ 07002-3017

      • BCB Community Bank

        10 Schalks Crossing Rd Plainsboro, NJ 08536-1612

      Location of This Business
      591 Avenue C, Bayonne, NJ 07002-3813
      BBB File Opened:
      4/22/2003
      Years in Business:
      23
      Business Started:
      11/1/2000
      Business Incorporated:
      2/1/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • BCB Bancorp Inc.
      • BCB Bank
      • Bayonne Community Bank
      Business Management
      • Ms. Janice Rodrigo
      • Ms. Sandra Sievewright, Senior Vice President
      Contact Information

      Customer Contact

      • Ms. Sandra Sievewright, Senior Vice President
      Additional Contact Information

      Fax Numbers

      • (201) 243-3530
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/18/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I'm a small business owner. I have had trouble depositing checks to BCB bank remotely since I opened my account a year ago. I visited them several times because of this issue. The issue continued. I attempted to deposit a small check remotely. BCB banks system did not accept the check. A few days later I tried again with the same check, the check was accepted. Then original deposit which was initially rejected by BCB cleared. The new deposit of same which was accepted did not clear because the rejected checked cleared. They charged me a fee of $20.00 for their systems error. I spoke to several customer service agents at BCB bank. I went to my branch. I wrote to them several times, no response. No one at BCB will help resolve this error in their system and return my $20.00
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vincent S.

      1 star

      07/03/2024

      Had a bank employee assault me. Then steal my personal information l, then called me and threatened to kill my wife and children. After I told the bank about this they told me they would be closing my account. This was a terroristic threat made on me and they kicked me out? I was there to close my account anyways but even after asking to speak to corporate no one reached out til they told me to leave. This bank is unsafe for anyone to go to physically and mentally Ontop of them letting employees steal customers personal information. How this place is in business is beyond me.

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