ComplaintsforFriejen's LLC
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Complaint Details
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Initial Complaint
08/15/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Was hired and paid to do work on a hot water heater and file paperwork for certification with the township. Did not do so. Ghosted me, wont return phone calls or messages. Township needs certification paperwork, no other licensed contractor is willing to certify work they didnt do.Initial Complaint
01/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The contractor ********************* took the job, and asked for money to get started on the job. He showed up to do some minor demo, asked a ton of questions and said that he was going to ask the insurance to give us more money for things they missed. He took a lot of detailed info about the job, and stated he had ordered supplies and appliances. Later he asked for another check for the rest of the supplies, and told us the work he was preparing to do, claiming slow shipment for delays. Later, he stated that he needed to close his business account in **, to open it in TN, but the account needed no activity for 30 days and requested money via cashapp. I first hesitated and asked about paypal due to the protections it offers, but he stated he didn't have paypal and cashapp would be fine. Reluctantly I sent him several deposits through the app, totalling $27,200. In all, checks included, we have paid him approximately $45,000 to complete the job. He has since had a death in the family, further delaying the work, and he did install some drywall, but then has since asked for more money, and when we refused, he has disappeared, and refuses any and all communication, and refuses to refund the money we have paid him, since he didn't do the work promised. I am having to file a police report against him. He claimed he needs the money to move forward, and that his utilities are getting shut off and his house payment is due, none of which is my problem, and not what the money was for.
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.