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          Direct Fence Distributors LLC has 1 locations, listed below.

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            Business ProfileDirect Fence Distributors LLC

            Fence Materials
            BBB accredited business

            Contact Information

            773 Washington Ave

            Carlstadt, NJ 07072-3002

            Visit Website
            Email this Business
            (201) 438-8700

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/24/2019

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            They provide installations, sales and distribution of Aluminum, Chain Link, Vinyl and Wood Fence products.

            Business Details

            Location of This Business
            773 Washington Ave, Carlstadt, NJ 07072-3002
            Email this Business
            BBB File Opened:
            7/6/2017
            Years in Business:
            8
            Business Started:
            9/25/2015
            Business Incorporated:
            7/13/2015
            Accredited Since:
            12/24/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 13VH08672100 for this business, issued by NJ Division of Consumer Affairs

            These agencies may include:

            NJ Division of Consumer Affairs

            124 Halsey Street, 7th Floor, PO Box 45027

            Newark NJ 07102

            (973) 504-6200

            https://newjersey.mylicense.com/verification/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Eugenio Pagani, Co-Owner
            • Mr. Raul Bernal, Owner
            • Ms. Kim Simmons, Office Manager
            Contact Information

            Principal

            • Mr. Eugenio Pagani, Co-Owner

            Customer Contact

            • Mr. Raul Bernal, Owner
            • Ms. Kim Simmons, Office Manager
            Additional Contact Information

            Fax Numbers

            • (201) 438-8702
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/16/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Had fence installed, with the remainder if the work being completed a few weeks ago. They did not install one if the top rails of fence. Took complete payment from my account. My fiance and I have called several times and keep being told they'll be there to fix it, then they never show.
            Read More
            Read 3 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephanie A

            08/05/2024

            I am upset with myself for not checking BBB and Yelp before getting into a contract with this company. I went off the ****** Reviews and I am deeply regretting it. I was able to schedule an appointment for a quote in no time. ****, the sales rep was friendly and gave us a reasonable price. We contacted **** to sign the contract. Upon arriving at my home and finalizing everything, **** realized he quoted us not accounting for an entire side of fencing. This changed the amount that we were quoted significantly! I was extremely upset because I already felt their advertising was misleading on Instagram showing that the vinyl fencing was at $22 a ft, only to learn that was only for NJ. **** explained that he could try and see if we could get the fence for $22 a ft so that the price would remain relatively around the same price we initially were quoted. This was not the case, however, they lowered the price very slightly. **** stated that someone from finance would reach out to me regarding the ***** Fargo Account to finance the rest. I began to call to inquire about the financing. I left endless "messages'" and no one got back to me. My date for installation was scheduled for 8/6/2024. ****** called me on 8/3/2024, inquiring about the financing since she did not see it on file. I explained to her that I had been attempting to reach the finance department with no success. The finance I was approved for didn't cover the remaining balance. Naturally, I am upset because I can't comprehend why a company would wait until the very last minute to see if the finance would even be approved in the 1st place. Now, I would have to postpone install. They take no accountability for their faults. The level of professionalism and customer service is horrible, none of the managers want to deal with customers, specifically ************, in this situation. I truly don't want them to install a fence considering all I have read, but feel stuck because of the finance account now opened with them.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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