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Business Profile

Express Shipping Services

Habit Parcel E Business Int. LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Customer Complaints Summary

  • 81 total complaints in the last 3 years.
  • 69 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/01/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed my order (*********) with ********* on December 8th, 2024. I was unaware at the time when I placed the order, that it was from a company in China. I had contacted the company December 21st because I hadn't received an email stating whether it had been shipped. I was sent an email with the link which showed that it had shipped, and it had departed from the shipping partner Habit Parcel on December 17th. From that point until now I have checked the tracking number(**************************) daily as well as contacted the company(*********) numerous times. This item was a personalized ornament that cost $18.99. This item has not moved from this facility from what I can see.

  • Initial Complaint

    Date:12/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a package on November 29th and since then over and over again for the past month the tracking has said arrived at shipping partner location departed shipping partner location. i contacted the seller i bought from and they don’t know what’s going on and said they would urge the post office to get my package out. i just want my package to give to my friend as part of her gift at least before she goes back to college. never had this issue with any post office

  • Initial Complaint

    Date:12/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a Christmas gift 12/06 and it arrived 3 times to the **** above company partner starting 12/13 , then departed 12/23 and arrived to this affiliated company again on same 12/23. Again arrived on 12/26 to HABIT PARCEL EBUSINESS ******************** should have a lawsuit. They obviously doing something to hold or never deliver property of the end users / clients!Arrived Shipping Partner Facility, **** Awaiting ************************ December 26, 2024, 1:32 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Arrived Shipping Partner Facility, **** Awaiting ************************ December 23, 2024, 8:23 pm Shipping Partner: HABIT PARCEL EBUSINESS ******* Departed Shipping Partner Facility, **** Awaiting ************************ December 23, 2024, 9:25 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Arrived Shipping Partner Facility, **** Awaiting ************************ December 13, 2024, 7:36 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Shipping Label Created, **** Awaiting ************************ December 7, 2024, 4:09 pm

  • Initial Complaint

    Date:12/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    "express" shipper has been holding my product for a month with no updates to shipping or arrival times. They are a third party shipper for another business not located in your database using the name "xmasgifttly". I cannot get any information from either party as to why this is delayed or where my package actually is. I ordered a month ago and have gotten no resolution.

  • Initial Complaint

    Date:12/24/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order 2 Hoodies. They were delivered to this facility but never delivered to my home

  • Initial Complaint

    Date:12/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have ordered several items on November 25th and my items were shipped using this company. Now when I track my orders its telling me that they are at this facility and have been sitting there since December 3rd! It is now December 22nd and I guess its safe to say that my kids Christmas is ruined!! There is no way to contact them and this is unacceptable! This place need to be shut down!!

  • Initial Complaint

    Date:12/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Package has been in **********, *** since December 6th. I would like to have this delivered by Christmas.

  • Initial Complaint

    Date:12/21/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered November 20, 24 Still sitting at Shipping

  • Initial Complaint

    Date:12/21/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this business has had possession of my pakage for 2 or 3 weeks with no information and they never dropped it off to ****

  • Initial Complaint

    Date:12/20/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased an item from *********** on 12/5/2024. **** Tracking Number ************************** was provided. When using the **** website to track the order, here is what I see:On Its Way to **** Arrived Shipping Partner Facility, **** Awaiting ************************ December 19, 2024, 12:52 pm Shipping Partner: HABIT PARCEL EBUSINESS ******* Departed Shipping Partner Facility, **** Awaiting ************************ December 5, 2024, 12:09 pm Shipping Partner: HABIT PARCEL EBUSINESS ******* Arrived Shipping Partner Facility, **** Awaiting ************************ December 5, 2024, 10:09 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Picked Up By Shipping Partner, **** Awaiting ************************ December 5, 2024, 8:09 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Shipping Label Created, **** Awaiting ********************* December 5, 2024, 6:03 am I am no expert, but it appears that my package has been sitting at HABIT PARCEL EBUSINESS ******* for at least 15 days.

Habit Parcel E Business Int. LTD. is NOT a BBB Accredited Business.

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