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Find a Location

Monkey Feet USA has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMonkey Feet USA

    Online Retailer
    Multi Location Business

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.
    Alert:

    BBB has received a pattern of complaints concerning non-delivery and refund issues. Consumers allege when they purchase from this online business, they do not receive delivery of their products. On January 23, 2022, the BBB in West Florida sent a request to the business to address this pattern and what actions the business has taken to help eliminate the causes of complaints. No response has been received.

    As of March 22, 2023, the company's website has a message stating, “This store is unavailable.” 

    Effective 2/3/2023, postal mail has been returned from the Monkey Feet USA's Naples, FL address.   On Dec. 22, 2022, the business withdrew its certificate of authority to conduct business in FL and was re-registered as a business in New Jersey the same date. Monkey Feet LLC was originally organized in the state of New Jersey in 2015. 

    The complaints against Monkey Feet LLC from the BBB in West Florida have been transferred to the BBB in New Jersey, which will maintain the main profile for the company.


    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 164 Customer Reviews

    Customer Complaints

    422 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Monkey Feet USA has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Chesterfield, NJ 08515-9614
      BBB File Opened:
      10/24/2018
      Business Started:
      10/26/2015
      Business Incorporated:
      10/26/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Monkey Feet LLC
      Business Management
      • Rachael Dalfonzo, Member
      Contact Information

      Principal

      • Rachael Dalfonzo, Member

      Customer Contact

      • Rachael Dalfonzo, Member

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      422 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      I ordered from them in August of 2022. I have never received my order. I have tried everything to get my refund with no success. The website is now shut down.

      Customer Reviews

      164 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Josie W

      1 star

      05/16/2023

      Would give 0 stars if I could. Ordered $80 worth of shoes in August, was supposed to be shipped in December. In March I tried to request a refund and couldnt. Its now May, the business has shut down I think & never received my shoes.

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

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