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Find a Location

Cross Country Long Distance Movers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCross Country Long Distance Movers

    Moving Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    20 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Cross Country Long Distance Movers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      140 Delawanna Ave, Clifton, NJ 07014-1550
      BBB File Opened:
      10/9/2018
      Years in Business:
      6
      Business Started:
      12/14/2017
      Business Incorporated:
      2/14/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 3051646 for this business, issued by US Department of Transportation (DOT)

      These agencies may include:

      US Department of Transportation (DOT)

      1200 New Jersey Ave, SE

      Washington DC 20590

      (202) 366-4000

      http://www.dot.gov

      BBB records show a license number of MC-50159 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

      These agencies may include:

      Federal Motor Carrier Safety Administration (FMCSA)

      1200 New Jersey Avenue SE

      Washington DC 20590

      (800) 832-5660

      http://www.fmcsa.dot.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • New Destiny Moving Services LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:30 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 2:00 PM
      Business Management
      • Mr. Christopher Vega, Company Contact
      Contact Information

      Principal

      • Mr. Christopher Vega, Company Contact

      Customer Contact

      • Mr. Christopher Vega, Company Contact
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      34 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On April 9th 2024 at approximately 9:00 am the company Cross Country Long Distance Movers came to my old apartment, located at **** * ******** ****** *** #*** to load up my packed belongings. The driver was the only person who spoke English and he overcharged me for cubic square footage and anything he could find to get more money out of me. This company is a third party moving company that the Captain Moving company online linked me to. My belongings was promised to me by Captain Moving the same night. This third party company, Cross Country long distance movers did not deliver my belongings to my new address located in *********, TX. I know where my belongings are currently located as of today, April 22, 2024 and it is currently at their location which is *** ******** ******, located in *******, New Jersey. The reason I know is because I placed an Apple AirTag inside of one of the boxes. The movers don’t know that I’ve been tracking them via my Apple AirTag. This moving company stopped in multiple states opposite of Texas. I’ve tried contacting this company numerous times and I either go to voicemail or if a woman answers the phone, she would place me on hold and not come back to the phone. I can’t get any answers to where my belongings are or when will I receive all of my belongings. My Apple AirTag is pinging my belongings at their location. I’ve tried calling the ******* Police Department in New Jersey, the ********* ****** Sheriffs Office in Louisiana, and even spoke to the ********* Police Department. I was recommended to the BBB by the ********* Police Department today. I just need answers to where are my belongings at. My boxes of clothes, household items, furniture, and a firearm that is registered in my name. This company isn’t giving me any answers at all. From April 9th 2024 to today, April 22, 2024 I can’t get an answer from this company.

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dan C

      1 star

      07/18/2024

      I wish I saw these comments before I trusted them with moving my stuff across the country. Like others I booked through Eagle Moving Group who then contracted out to Cross Country Long Distance Movers. There's no need to repeat everything that happened because it's literally what has happened to everyone else who has left comments. Throughout the process Eagle Moving Group was useless as well. My move was six months ago and they still haven't reimbursed me for the damages they caused. Their customer service also appear incompetent and put you on hold for long periods of time without warning.

      Local BBB

      BBB Serving New Jersey

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