ComplaintsforPalisades Collection, LLC
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Complaint Details
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Initial Complaint
02/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I recently received a court letter that threatens to garnish my wages for a ******* bill that I have no knowledge of. It is for a judgment entered on January 2008. I have no knowledge of this debt nor have ever had a ******* cell phone. The account number attached to such claim is a house phone number. Yet, the lawyer who is suing me on be half of palisades says it is a cell phone bill. This is a 16 year old claim that I have never been to court for. This debt is over $4000. I have never had a house phone bill that high. I have not had a landline phone in nearly 20 years. I would like to dispute this debt. Unfortunately, I have never received a day in court to do so. Isn't a debt charged off after 7 years? The time from to *** over a debt in ** is 20 years but this is not my debt. I contacted ******* and the company had no idea what I was calling about. How can I be ***d for a cell phone bill I never had with a house phone number account attached to it ? This is an error. I have never entered into a financial contract with Palisades LLC.Business response
02/15/2024
Palisades Collection,LLC
P.O. Box 1274
****************, ** **********
Telephone ************** Customer Service **************
February 15, 2024
Attn:Attn: ***********************
Better Business Bureau
*************************************** Road
Building A, Suite 202
********,** 08690
RE: ***********************
Your File No. 21247130
Our File No 10680040
Dear **************:
We are in receipt of your letter regarding the complaint received from the above consumer. Please be advised that the account with our company has been carefully reviewed and the following are our findings:
Palisades purchased account number with last four #********* ******** on or about November 9, 2006. At the time of the purchase the account balance represented by the seller was $3029.21. The account was opened with the original creditor on April 4, **** and was charged-off on January 5, ****. The judgment was entered on February 28, 2008, in ******* Special Civil Part, case #DC000470-08.
The account is currently being serviced by ***********************************************. Please contact ********************************************** at ************** or at the following address, if you have any questions or need additional information:
***********************************************
7 ***************
**********, ** 07054
Finally, please be assured that every effort is made by Palisades Collection, L.L.C. to ensure that collection practices are properly used and in compliance with state and federal regulations.
Thank you for your attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me.
Sincerely,
*********************
General Counsel
Sincerely,
*********************
General CounselInitial Complaint
08/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
They are trying to collect a debt I have no idea what it is about from Dec 2008 - this is 2023 what ever this debt is it is *************************************************************************************************************************** the ************* ( which is 7 seven years )Business response
08/25/2023
Attn: Attn: ***********************
Better Business Bureau
******************************* Road
Building A, Suite 202
********, ** **690
RE: ***************************
Your File No. 20459942
Our File No 19073580
Dear **************:
We are in receipt of your letter regarding the complaint received from the above consumer. Please be advised that the account with our company has been carefully reviewed and the following are our findings:
Palisades Collection, LLC purchased the account from Washington Mutual on or about December 20, 2007. The original creditor was *************** At the time of the purchase, the account balance represented by the seller was $2,977.44; the account was opened on March 15, ****, and was charged-off December 29, 2006. Judgment was entered on December 12, 20** in The *************************, Guernsey County, **, under case #**CVF00986. The judgment is still valid.The account is currently being serviced by *******************. Please contact *******************., at ************** or at the following address, if you have any questions or need additional information:
*******************.
******************************************
, PO Box 39696
*****, ** 44139
Finally, please be assured that every effort is made by Palisades Collection, L.L.C. to ensure that collection practices are properly used and in compliance with state and federal regulations.
Thank you for your attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me.
Sincerely,
*********************
General CounselCustomer response
08/28/2023
Complaint: 20459942
I am rejecting this response because: Have been in contact with HELPSISHERE.com and they are handling the situation for me
Regards,
***************************Initial Complaint
08/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This business has put a levy against my accounts. I have never received any information on who this debt is from nor have I received any court docs about legal proceedings on the matter. They have stolen $743.65 on August 3rd from my ***** ********** account under the name *******************************. This is not fair that I was not provided the opportunity to fight an alleged court case or prove this debt doesn't belong to me. I have no idea of who the originator of the legal order belongs to nor a way to contact them. This whole issue is bank fraud and my money was stolen.Business response
08/04/2023
August 4, 2023
Attn:Attn: ***********************
Better Business Bureau
*************************************** Road
Building A, ***************************************; 08690
RE: *************************
Your File No. 20419581
Dear **************:
We are in receipt of your letter regarding the complaint by the above consumer.
Please be advised that we are unable to locate the account based on the information provided.
Please have the consumer provide additional information on the account.
Thank you for your attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me.
Sincerely,
*********************
General CounselInitial Complaint
11/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Open this claim?debt consolidation with them in 8/21. Debts have been settled but not paid off. I got a loan through *********** and the money has been sent to ******** and its just setting there. Nothing is being paid yet I'm paying on this loan every month. Not paying the debts is continuing to ruin my credit score. The do not return emails, no one knows anything when I call, I have been given two different payoff dates and still nothing.Business response
11/17/2022
Telephone (201) 567-5648Customer Service **************
November 17, 2022
Attn:Attn: ***********************
Better Business Bureau
1262 ***************************************
Building A, Suite 202
********,** 08690
RE: ***********************
Your File No. 18357956
Dear **************:
We are in receipt of your letter regarding the complaint by the above consumer.
Please be advised that we are unable to locate the account based on the information provided. The company Palisades **************** is not related to Palisades Collection, LLC. Please have the consumer contact the company located on the document that was uploaded to the complaint.
Thank you for your attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me.
Sincerely,
*********************
General CounselInitial Complaint
09/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
His company took out debts over 1 he ago. Out of 3 fe t done has been settled. Just about two month ago I got a personal loan to pay off the debt settlement and be done with palisade all together. The personal loan money has been sent to them to pay off the debts and the money he is just sitting in that account while palisade continues to charge all the fees and such and is taking it out of the personal loan. I have been paying on Thai personal loan now for over two months yet palisade has not paid off any debts and continues to charge me for stuff. Total rip off and just continues to take my money. Could have negotiated with the credit card companies better myself. If not take. Care of by end of month will hire an attorney. This is ridiculousBusiness response
10/03/2022
September 30, 2022
Attn:Attn: ***********************
Better Business Bureau
1262 ***************************************
Building A, Suite 202
********,** 08690
RE: ***********************
Your File No. 18128549
Dear **************:
We are in receipt of your letter regarding the complaint by the above consumer.
Please be advised that we are unable to locate the account based on the information provided.
Please have the consumer provide additional information on the account.
Thank you for your attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me.
Sincerely,
*********************
General CounselInitial Complaint
11/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They took $301.00 out of my account. I do not owe anyone anything.Business response
12/02/2021
Palisades Collection,LLC
P.O. Box 1274
***********************************************
Telephone (201) 567-5648Customer Service **************
December 2, 2021
Attn:Attn: ***********************
Better Business Bureau
*********************************************************************
***********************
RE: ************************************************************************************* File No. 16170718
Dear **************:
We are in receipt of your letter regarding the complaint by the above consumer.
Please be advised that we are unable to locate the account based on the information provided.
Please have the consumer provide additional information on the account.
Thank you for your attention to this matter. If you have any questions or need additional information, please do not hesitate to contact me.
Sincerely,
*********************
General Counsel
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Customer Complaints Summary
13 total complaints in the last 3 years.
5 complaints closed in the last 12 months.