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          Find a Location

          Chase Receivables has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Chase Receivables

              155 Passaic Ave Ste 460 Fairfield, NJ 07004-3527

              BBB Accredited Business

            • Chase Receivables

              22 Saw Mill River Rd Hawthorne, NY 10532-1533

            • Chase Receivables

              PO Box 659 Caldwell, NJ 07007-0659

              BBB Accredited Business

            Business ProfileChase Receivables

            Collections Agencies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            155 Passaic Ave Ste 460

            Fairfield, NJ 07004-3527

            Visit Website
            (800) 353-4336

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            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/24/2019

            Years in Business: 71

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Chase Receivables has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Chase Receivables

                155 Passaic Ave Ste 460 Fairfield, NJ 07004-3527

                BBB Accredited Business

              • Chase Receivables

                22 Saw Mill River Rd Hawthorne, NY 10532-1533

              • Chase Receivables

                PO Box 659 Caldwell, NJ 07007-0659

                BBB Accredited Business
              Headquarters
              155 Passaic Ave Ste 460, Fairfield, NJ 07004-3527
              BBB File Opened:
              11/14/2019
              Years in Business:
              71
              Business Started:
              8/7/1953
              Business Started Locally:
              4/25/1997
              Business Incorporated:
              8/7/1953
              Accredited Since:
              12/24/2019
              Type of Entity:
              Corporation
              Alternate Business Name
              • Credit Bureau of Napa County, Inc.
              Business Management
              • Mr. James Stead, President
              • Mr. Michael Lippart, Compliance Officer
              Contact Information

              Principal

              • Mr. James Stead, President

              Customer Contact

              • Mr. James Stead, President
              Additional Contact Information

              Fax Numbers

              • (973) 807-9212
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/15/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I submitted a dispute reference #*************** for an amount of $9,008.75 from cashapp transactions. These transaction were from a compromised card and were reported to chase In June 2024. When I spoke with a representative if a police report is needed, I was advised that no report is needed and chase would handle everything. However the specialist that submitted the claim did not add these charges and when a follow up call was made on July 12, 2024 I was told no claim was made. Finally on July 12, 2024 the second attempt did go through but on July 15, 2024 the claim was closed with no investigation and chase stated to submit a small claims with my court and do a police report. I reported this fraud and my card was never canceled and more charges occur due to Chase representative lack of work.
              Read More
              Read 20 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              John A

              04/17/2024

              Chase is running a scam about a $300 reward if you get a $500 ACH deposit from your employer etc... I met the qualifications and four different Representatives have lied to me about yeah you'll have the money on this day this day and the money never ever came and now it's just excuses and I'm getting evicted because Chase won't give me the money that they promised me and they never have to see your face because they're all from ***** so they will lie to you and they will steal from you. I hope this Bank goes out of business soon, just like I'll be out of a house soon.

              Chase Receivables Response

              04/19/2024

              We are sorry that this is happening to you, and wish you the best, but Chase Receivables is not affiliated with ***************** Chase Bank or any of its subsidiaries, nor is Chase Receivables contracted to handle any of ***************** Chase Bank's outstanding receivables or accounts.
              Read 1 More Customer Review

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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