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Business Profile

Veterinarian

All Creatures Great and Small Animal Hospital

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******************************* is a veterinarian at all creatures, great and small animal Hospital in ******** **********. I was originally supposed to see ****************** but he was unavailable. As soon as ******************* open the door, he stood away from my dog, as if he was scared of him.I have a 2 year old very friendly pitbull with NO bite or aggression history. My dog has never bit a person nor a dog.As the doctor walks in, he is stepping away from my dog, ignoring him while only the vet tech is looking at him. IMMEDIATELY ******************** suggested we muzzle my dog because he could hurt someone. Meanwhile my dog was not doing anything to cause threat or harm to anyone in the room. ******************** ***** touch my dog not even once, he had either me or the vet technician do everything while he stood away. Now that my dog is on the scale after I had to carry him on, the vet is frightened to even touch his ears and is suggesting I put in the ear solution. He the proceeds to say, will go outside of the room and you can put that your drops on your dog. so now, the doctor and vet tech leave the room and I am alone in the room with my dog trying to grab him to put your drops in. I did all of this myself because the doctor ***** want to be near my dog!!

All Creatures Great and Small Animal Hospital is NOT a BBB Accredited Business.

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