Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

Luxury Motor Cars

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 13 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKevin B

    Date: 04/21/2025

    1 star
    They don't allow negative star reviews or they would get one. You can't trust these people!!!Little used *****, advertised at ,$7k. Kept trying to double the price saying that they are a "High End Dealership" and can't sell their vehicles for the advertised price. Like ***** is a Very Rare car!!! Total BS'ers'!! Don't send them your money or sign paperwork!! Scumbags!!
  • Review fromPhillip M

    Date: 04/14/2025

    1 star
    DECEPTIVE PRICING AND HIDDEN FEES: I recently had a very disappointing experience with Luxury Motor Cars. Despite their promises of transparent pricing, I encountered numerous hidden fees totaling $5,373. I inquire about purchasing a vehicle for $25,669. Given I was paying Cash, the price increase to $32,320. In addition, I was initially charge $3,995 for Appearance Pack fee and $399 for Theft protect. Then I received an $899 doc fee. This deceptive practice left me feeling misled. I strongly advise potential buyers to be cautious and thoroughly review all charges before making a purchase.
  • Review fromShelly E

    Date: 01/16/2025

    1 star
    Great looking vehicles with aggressive pricing-BUT they wont sell you the car at the advertised asking price. They will add on several charges that you dont authorize and literally WILL NOT allow you to pay the full asking price as advertised. They will charge over 4-6k more for things like a LoJack system thats already installed on the vehicle (that you dont ask for) or a reconditioning fee. Complete scam artists. The manager will tell you hes not a numbers guy and is unaware of what is being said. Again, complete scam. What kind of used car dealer manager doesnt know the offered price of a vehicle on his lot?
  • Review fromAnthony F

    Date: 11/13/2024

    1 star
    Car was priced below $50,000. By the time the added unexplained and unnecessary fees, the total came up to over $70,000.
  • Review fromSteve M

    Date: 10/17/2024

    1 star
    Wow what a ******* scam!!Drove two hours to have my time wasted. Do not believe their advertised prices. Tried to tell me I had to pay ***** over advertised auto trader price in additional fees nonsense the should be illegal steer clear of this kind of business!! **** the manager should be ashamed of himself running this kind of scam on unsuspecting people
  • Review fromLavelle J

    Date: 11/30/2023

    1 star
    I was tricked into signing papers and pay money with this dealership. For a car that needed repairs after the paperwork was signed. So after more then a week of them telling me that the will be ready soon. I asked the salesman if I want to decline the offer would it be a problem and he told me no to just call him and let him know. So that what I did called and told him that I no longer want the deal. Then the somebody else got on the phone telling me that I could not decline this deal and that would or could *** me. Now this for a car that I NEVER received or even seen. I am in ******* ** So now I am been threatening to take this car. SO PLEASE STAY AWAY from these people the very low down and thristy for a sale and it seems they do not value the customer at all.
  • Review fromJanet M

    Date: 08/29/2023

    1 star
    Drove 2 hours for a car that was supposed to be a done deal and they tried to up the end price, and not give a warranty. Theft by deception. Tried to steal $15,000.00. STAY AWAY!!!!
  • Review fromMike L

    Date: 08/09/2023

    1 star
    STAY AWAY FROM THIS PLACE! I told their dealership the night before that I would be in their place by noon the next day to buy the car that we talked about. They knew that I had an hour and a half drive each way. I took the day off from work, and spent lots of money on gas and tolls. When I got there some guy acting like an ignorant big shot told me that the car was sold. I never got an apology or offered anything else that they could do. He could tell that I was really ****** off and all he said was "oh well, we had money on the table". So s**** me as long as they make a buck... Very unprofessional and unethical. I look at it as a blessing that I was saved from doing business with this selfish, shady business. Do yourself a favor and check their reviews elsewhere...1.9/5, 2.7/5. They obviously misrepresent their vehicles and don't follow through on post sales promises. I can see why they have such bad reviews... STAY AWAY!!!
  • Review fromAlex M

    Date: 05/10/2023

    1 star
    I purchased a car from these people back in November, and 6 months later I havent gotten my plates and they refuse to give me a temp tag. Managers dont last more than a month there and their customer service ****, they play gamesthis was definitely my worst experience by far purchasing a car. Do yourself a favor stay away, even if they have the car that you are in love with its not worth the aggravation.
  • Review fromWilliam B

    Date: 03/15/2023

    1 star
    Worst experience ever! They will lie to you at every turn. They will not honor the online price unless you finance with them. They will add thousands to the price for a handling fee. We paid $200,000 cash and have been told for 3 weeks the car was going to be delivered. So many lies now we can't even keep them straight. Run from this place as fast as you can or you 100% will be sorry.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.