Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

New Car Dealers

Honda Universe

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

9 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from RF

    5 stars

    01/25/2023

    We had a wonderful experience at Honda Universe. **** and ******* were great! We knew the exact car model/ color that we wanted and Honda Universe didn't give us the run around or try to sell us on something else. They simply made us a great deal, tracked down the car from another state, and was able to get it to us faster than any of the dealerships closer to where we live. Fantastic experience.
  • Review from Tom S.

    1 star

    12/01/2022

    That place is a nightmare to start business with , nobody to handle your problem ... why you ask??? No General Manager to talk to ...he is COO and manager at same time also ****** Universe, and his messages are full and impossible to find ... they spend insane $$$$ money on commercials on tv but do not care about customer issues because there is no one to help you.... save yourself the frustration.... rest you know what to do...
  • Review from Nina T

    5 stars

    10/19/2022

    I purchased a 2021 Honda Pilot elite from ******. **************** was great, the facility was clean and offered refreshments, I feel like I got good deal
  • Review from Dana O

    5 stars

    08/31/2022

    I recently stopped in to Honda Universe on Rt 88 in ********, **... I was greeted by a salesman named ***************************-(who is AMAZING!!!) I couldnt be more happy with the service he provided & his knowledge of the cars themselves. He was able to answer all my questions about the vehicles I was interested in & helped me figure out which vehicle was within my budget! My car is a perfect fit for everything that I was looking for & could afford!!! I recommend when visiting Honda Universe that you ask to speak with *************************** because he is the best in the business!!!
  • Review from Aimee L

    5 stars

    08/30/2022

    Recently purchased a new honda accord from this dealership and have to say I had a great experience. Especially with *** she worked so hard to get me a great deal!
  • Review from Kathleen F

    5 stars

    08/30/2022

    Great experience. *** was fantastic. Very professional and helpful. I would highly recommend her!
  • Review from Victoria D

    5 stars

    08/29/2022

    Just purchased a 2020 Honda Civic. I love the car. Everyone was so friendly. *** was great - go see her if you need a car. She made the process easy and fast, and thoroughly explained everything about the car.
  • Review from Christopher N.

    1 star

    04/18/2022

    Do not buy from this dealership, left that day not knowing how much my car was, wasnt told about how much I got for a trade in, also I told them I didnt want an extended warranty, the manager told me he gave me a ******* mile bumper to bumper warranty GREAT, except when I got my warranty package in the mail, his gift cost me over ***** dollars. They lie and dont care about the customers. They sell vehicles how ever they have too.
  • Review from Louis B

    5 stars

    03/29/2022

    ***************************, salesperson is a true professional and everything he says he delivered Would recommend him to everyone I know looking for a vehicle *******************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.