Reviews
This profile includes reviews for Harmony Bay Wellness's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1/5 stars
Average of 27 Customer Reviews
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Review fromKatie H
Date: 04/25/2025
1 starKatie H
Date: 04/25/2025
This company has insanely high co-pays when compared to other online physiatric services, and I am fairly sure they have double charged me at least once. My main warning to potential clients is their insane 3 day policy they just implemented in the beginning of 2025- where when you call to have a prescription filled, your prescriber has 3 business days to refill it. This is especially terrible for clients such as myself with **** who are prescribed stimulants- which (at least in **) you cannot request/refill early. Even when I call AGAIN and ask them about my prescription on the third business day, still nothing. This is terrible practice for a healthcare company to leave patients without medication for days.Harmony Bay Wellness
Date: 04/28/2025
We are sorry to hear that your experience with Harmony Bay Wellness has not met your expectations. Our clients are our top priority, and your feedback is invaluable. We hope that you will take this opportunity to contact us to further discuss your concerns and give us the opportunity to improve the quality of your experience.
Please feel free to follow this link to provide us your
feedback:*************************************Review fromDeborah S
Date: 04/14/2025
1 starDeborah S
Date: 04/14/2025
My impression of Harmony Bay is they try and get you to the highest level of care that you're insurance will pay for. 2 visits, ******* charged to my insurance company and then ***** for self pay. They emailed me a bill, waited 1 day, then took it right out of my bank account. They won't make you am appt without a debit or credit card on file. I was going to use my *** to pay for this, but did not get the opportunity.Harmony Bay Wellness
Date: 04/28/2025
We are sorry to hear that your experience with Harmony Bay Wellness has not met your expectations. Our clients are our top priority, and your feedback is invaluable. We hope that you will take this opportunity to contact us to further discuss your concerns and give us the opportunity to improve the quality of your experience.
Please feel free to follow this link to provide us your
feedback:******************************************;Review fromJulia A
Date: 04/04/2025
1 starThis medical practice misrepresented the services they are legally able to provide. A potential patient inquired about *********************, specifically regarding prescriptions for controlled substances. The office confirmed such prescriptions could be issued and required a psychological evaluation before moving forward with treatment.Based on that representation, the patient completed the evaluation, which was billed to insurance for approximately $1,000. Following this, the patient was automatically scheduled for ongoing therapy without prior agreement or consent.During the ********************* appointment, the provider inaccurately discussed the patients medical history, made unsupported diagnostic claims, and ultimately stated that neither she nor the practice prescribe controlled substancesdespite earlier assurances to the contrary. A license verification confirmed the provider does not have authorization to prescribe controlled substances.Review fromLauren R
Date: 02/24/2025
1 starLauren R
Date: 02/24/2025
I don't think this place even provides any mental health services- it literally is just a grift, and I got grifted. They start by advertising a psychiatrist that accepts new patients in person, but it's just a picture of a woman they use in every state they operate in. Obviously, that person is not available, so they set you up instead with someone who is not a psychiatrist. There are no psychiatrists with the practice. ******Notice all the positive reviews of Harmony Bay on ****** are fraudulent, and lazily done at that. They are from people who have only left one review, and when you ****** their names they all lead back to an obituary that predates the review. They literally resorted to taking dead people's names to generate phony positive reviews. (Also as an English teacher, I can see they are all written in the exact same weird voice with waaay too many dashes.)******Harmony Bay Wellness
Date: 02/28/2025
We are sorry to hear that your experience with Harmony Bay Wellness has not met your expectations. Our clients are our top priority, and your feedback is invaluable. We hope that you will take this opportunity to contact us to further discuss your concerns and give us the opportunity to improve the quality of your experience. Please feel free to follow this link to provide us your feedback:*************************************Review fromSusan B
Date: 12/16/2024
1 starSusan B
Date: 12/16/2024
scammers ***** ******** CHANGED MY DISCHARGE PAPERWORK. I discharged BECAUSE your facility ILLEGALLY refused to hand me my OWN therapy notes. Also after billing errors. Also Harmony bay DOES NOT DO ACCOMMODATIONS. If you have med management, you will have to go to h*** and back to get any. Yall ****Harmony Bay Wellness
Date: 12/19/2024
Thank you for sharing your experience, customer satisfaction is very important to us. We have attempted to investigate your concerns but can not locate you in our client portal. Please contact our Patient Advocate at ************ so we can discuss this matter and investigate your concerns.Review frombrandon s
Date: 11/27/2024
1 star0/5 stars honestly. I went to harmony bay to seek help with dealing with my mothers abrupt passing amongst depression and anxiety. Our first two meetings were fine lasting the full hour due to me feeling the need to explain my life. After our third session though, as soon as we hit the 30 minute **** my therapist would say Is there anything else youd like to talk about? making me feel like shes not even interested/listening in the things im saying. I understand therapy is about yourself clearly but if i wanted to be dismissed by someone whos trying to help me out i wouldve just talked to a family member. I also think its crazy i have to pay FULL price for half of a session. Ive dealt with multiple therapists and the worst one was the one that told me to just do it after telling her about my lack of motivationi feel you can have a better therapy session with a friend than a therapist at this place. Another point of contention is the billing, ive paid everything off and im STILL receiving bills 9 months after stopping therapy, they sent me to to collections over 75$! Bunch of scam artists praying on mentally ill people, its a disgrace to mental healthcare truly.Review fromJacqlyn R
Date: 11/21/2024
1 starI liked my therapist but the billing department was double billing me. I got my HRA representative on the phone with them all in one conference call. My HRA was able to give them the electronic check numbers and the dates that were cleared. I was able to give them the dates of which they also debited the same amount that came out of my personal checking account. I was told I would be refunded but every time I call I have to go through the same thing. I have not been refunded an the hold times are over an hour. Nobody there can seem to help me. I will be finding a new therapist tomorrow. I have paid them $500 and so has my HRA. I ended up reporting them as unauthorized charges to my debit card and I will be reporting them to my insurance and the BBB.Review fromColleen M
Date: 11/04/2024
1 star0 stars. I found my therapist through Psychology Today or my patient portal from my health insurance. The actual therapy was fine. I liked my therapist & found chatting with her was helpful. However, the customer service here is embarrassing - especially anyone in the billing department. No one was helpful, no one returned calls or emails. They've been sending me bills for sessions I already paid for - as verified by both my health ************** *** account holders. They claim they can't "find" the payments which were direct deposited. I had unrelated fraud on my credit card that I put on file for them and never updated it. Thank god - I got the impression that they would've been charging my full "outstanding" balance. I gave up and let them discharge me. I'm thankful that I went through my primary for medication and that prescription is handled outside of this company. Save yourself the headache and find providers that are not affiliated with this organization.Review fromJesse S
Date: 10/16/2024
1 starThis is a total scam. I contacted this service to help me get set up with a therapist. I did an intake, divulged private private information, gave my credit card info, my health insurance info, all for them to tell me that they do not take my insurance after telling me they did. I know they did this because they hoped i wouldn't ask and would end up being billed massive amounts. I am dissatisfied. They left me on hold for over an hour multiple times. This was such a disappointment and waste of my time. Save your time and get a therapist somewhere else, this is a scam.Review fromCaleb B
Date: 09/30/2024
1 starIssues with this companies billing. Not only do they bill me months late so i cant pay but they wont use my payment source on file, again for months and then drop aggregate charges on me that I cannot afford to pay at once. Now they are charging my payment option on file whatever amount they see fit, billing will not answer my calls or call my back and its putting my finances at risk. This company has made my mental and emotional substantially worse, even with insurance it has cost me greatly, financially. For me harmony bay wellness is a scam and I am pretty sure that what they are doing in how they bill people cannot be legal. STAY AWAY
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