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Business Profile

Guide Service

Northeast Mountain Guiding

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Guide Service.

Complaints

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Complaint Details

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  • Initial Complaint

    08/05/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased two canyoneering tickets last year from Northeast Mountain Guiding and the trip was cancelled. We pushed the trip off to this summer 2022. I purchased 2 more tickets so my kids could come along with us. 1/2 hr before our 4 hour trip to use this service, I found an email written 1/2 hour earlier stating the trip was cancelled for no reason at all. This was about 4 weeks ago. After several tries of reaching out, Joey (the owner) called me back to say he would give me a refund for all 4 tickets. that was 3 weeks ago. I tried his cell phone again and he isn't responding, so I am moving forward with this complaint

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BBB Rating & Accreditation

B-

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Contact Information

716 Newman Springs Rd, Suite 303

Lincroft, NJ 18327

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(848) 468-6735

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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