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          Find a Location

          Magic Auto Sales has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Magic Auto Sales

              407 Route 46 Little Ferry, NJ 07643-1409

              BBB Accredited Business

            • Magic Auto Sales

              500 Route 46 South Hackensack, NJ 07606

              BBB Accredited Business

            Business ProfileMagic Auto Sales

            Used Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            407 Route 46

            Little Ferry, NJ 07643-1409

            Visit Website
            Email this Business
            (201) 809-3403

            Business hours

            Closed
            Business Hours
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            Closed

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            Customer Reviews

            1.4/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 5/28/2024

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Magic Auto Sales has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Magic Auto Sales

                407 Route 46 Little Ferry, NJ 07643-1409

                BBB Accredited Business

              • Magic Auto Sales

                500 Route 46 South Hackensack, NJ 07606

                BBB Accredited Business
              Location of This Business
              407 Route 46, Little Ferry, NJ 07643-1409
              Email this Business
              BBB File Opened:
              9/1/2016
              Years in Business:
              3
              Business Started:
              7/15/2021
              Business Incorporated:
              7/15/2021
              Accredited Since:
              5/28/2024
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 1400794 for this business, issued by State Department of Banking & Insurance

              These agencies may include:

              State Department of Banking & Insurance

              20 West State Street, CN-040

              Trenton NJ 08625

              (609) 292-7272

              http://www.state.nj.us/dobi/index.html

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Magic Auto Sale LLC
              Hours of Operation

              Primary

              M:
              10:00 AM - 8:00 PM
              T:
              10:00 AM - 8:00 PM
              W:
              10:00 AM - 8:00 PM
              Th:
              10:00 AM - 8:00 PM
              F:
              10:00 AM - 8:00 PM
              Sa:
              10:00 AM - 8:00 PM
              Su:
              Closed
              Business Management
              • Enzo Cey, General Manager
              • Fethullah Ayyildiz
              Contact Information

              Principal

              • Enzo Cey, General Manager

              Customer Contact

              • Enzo Cey, General Manager
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/18/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              4/8/24 purchased a 2020 Toyota Highlander XLE "As Is" after repeatedly being reminded said car was in "great shape, Clean Carfax, NO issues or problems, selling this car for my friend".Mileage was approximately 110,030 miles. Car purchased in NJ, we live in **. PRIOR to purchase I arranged for a Professional car inspection by an "Aim Certify" -"Certified Technician",who I COMPLETELY believe was either Totally Incompetent OR PAID OFF by Magic Auto Sales owner Enes who I had been mostly communicating with regarding this vehicle. Technician ultimately provided me with a report Grading this car as a "B" - indicating only 1 concerning issue -a cracked passenger headlight Housing previously repaired with a silicone type material. Headlight appeared to be functioning properly with no signs of problems & had a Normal appearance. I spoke with the technician who could give me NO reason / cause for this damage. He relayed to me what Great condition this car was in overall, how he believed what Magic Auto relayed to him regarding the car history. NO real concerns. (We were Refunded by *** ******* for the cost of the inspection) On our way home on interstate I noticed the hood Quivering. A couple days after purchase I took to a Toyota dealer to change oil & check hood issue including Then ill fitting fenders .They noticed Immediately car had obviously been in an accident & NOT properly repaired. Dented radiator support, ill fitting hood & fenders. I notified Magic Auto Immediately & only response I got concerning that is "we didn't know anything about it". They were NOT interested in discussing it. I had brief communications with them regarding tags/car remote they were sending me-part of the reason for my initial silence. Since then I had a few more damaged areas under the hood pointed out to me- cracked base of hood support rod indicating hood was Bent up, an obviously Bent metal bar in front of engine which is Suppose to be flat & straight. Price should have been much cheaper
              Read More
              Read 13 More Complaints

              Customer Reviews

              10 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              James G

              04/01/2024

              I purchased a 2017 ***** CX9 for $17,000 cash. As I was driving home I started smelling antifreeze. I can the dealership on Monday telling them about the situation, also letting them know that I could only bring the car to them over the weekend because I have a business and they are an hour and a half away. They told me they would not rent me a loaner car for the weekend and I had to bring it during the week. They then asked me to have someone in my area to look at it and they would pay for it. I took it to my mechanic to look at it and head some what the leak was coming from and he said he had to move some things around to find exactly where the leak was coming from. They then asked me to bring it to them when they knew that the weekend was when I could bring it. I had purchased a warranty on my own and it was good, so I told the dealership that I would see if my warranty would cover it and if they did everything was going to be fine. I took it to ************** and found the the car had a blown head gasket. The warranty company came out look at the issue and determined in was a pre existing condition so the didn't help me. I reached out to the dealership and they told that they would help with the repair. The repair has been done and the cost was over $5000 which I paid and the only sent me a check for $500. I have spent in total ****** and I feel they knew of this issue before I purchased it and didn't say anything. I also went on ******* and found that this make and model has this issue. My car is not the first.

              Magic Auto Sales Response

              04/09/2024

              Dear Mr. James, I must admit, your review left me utterly astounded. From the outset, we bent over backwards to assist you. When you initially raised the issue, we promptly offered to have the car in our shop on Monday to rectify the matter at no extra expense. Yet, what did you respond? "I'm working, I can only bring it on Saturday." Let's face it, how many mechanics can diagnose, order parts, and carry out repairs all in a single day, especially on a Saturday? None. You claim we refused Saturday, but I'm about to debunk that falsehood. We had indeed reserved a rental car for you starting on March 16th, which was a Saturday, extending until March 23rd, the following Saturday. You agreed to bring the vehicle in, but alas, you failed to do so. I'll gladly furnish BBB with the screenshot proving your dishonesty, contrasting with our earnest efforts to assist you.And what did you do next? Instead of availing yourself of our services, you opted for the dealership's service, which, might I add, egregiously overcharged you by a staggering $4,000. Our mechanic estimated the repair at a reasonable $1,200, yet you forked over a whopping $5,000 to the dealership? If you were so inclined to patronize the franchise dealer from the outset, why did you not purchase the vehicle there in the first place? We had arranged the repair at no additional cost to you, even booking a rental car and offering to cover its expenses, yet you squandered the opportunity by failing to bring the vehicle in, attempting to exploit us in the process. Your entire narrative reeks of falsehoods and manipulation.Furthermore, we had issued you a check for $500 as a gesture of goodwill. You received and deposited the check, deliberately waiting until the eleventh hour for it to clear before posting this scathing review. It speaks volumes about your character, and frankly, I'm at a loss for words. We possess ample evidence demonstrating our genuine efforts to assist you. Yours sincerely,
              Read 9 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

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