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Find a Location

Green Leaf Pet Resort has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Green Leaf Pet Resort

      23 Burnt Tavern Rd Millstone Township, NJ 08510-1102

    • Green Leaf Pet Resort

      1602 State Route 35 Oakhurst, NJ 07755-2908

    Business ProfileforGreen Leaf Pet Resort

    Pet Boarding
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Green Leaf Pet Resort has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Green Leaf Pet Resort

        23 Burnt Tavern Rd Millstone Township, NJ 08510-1102

      • Green Leaf Pet Resort

        1602 State Route 35 Oakhurst, NJ 07755-2908

      Location of This Business
      23 Burnt Tavern Rd, Millstone Township, NJ 08510-1102
      BBB File Opened:
      10/14/2013
      Years in Business:
      14
      Business Started:
      6/29/2010
      Business Incorporated:
      6/29/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Matt Alteria, General Manager
      Contact Information

      Principal

      • Mr. Matt Alteria, General Manager

      Customer Contact

      • Mr. Matt Alteria, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      Pet Sitter or Boarding Facility? Tips on How to Choose

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/20/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michelle H

      1 star

      08/09/2024

      They use quick release collars (aka choke collars) on ALL dogs of ALL ages regardless of temperament. Their methods are unnecessary and archaic.We were under the impression that they use positive reinforcement training. We met with the head trainer and proceeded to discuss our goals; which were off leash recall, prolonged stay with duration, and settling. Our goals that were never addressed.From the first day we dropped him off he was taken by staff on lead attached to his harness and brought out on a lead attached to his harness. At no point during the four weeks were we told that they would be using aversive based training methods. Its not in the contract or in any brochure. Every time we asked for updates or for details about his day, we were told to speak to the trainer or brushed off. We finally got his trainer on the phone, who gave us vague answers along the lines of teaching him to respect the word no. We chose to trust them and their process. At the end of four weeks, I finally meet his trainer in person and he takes me into the demo room to show me everything he taught our dog. HE TAUGHT OUR DOG NOTHING. He proceeds to walk around a room with our dog on a quick release (choke) collar showing how well he can walk on a leash. My dog already knew how to walk on a leash without being choked repeatedly on a snap and release collar.When I asked So how does this behavior generalize? Is the expectation that he will have to use that collar for the rest of his life? he had no real answer except to double-down on the choke collar.Had I known they were using that collar on my dog, I would have NEVER left him in their custody. I am absolutely disgusted by what I saw.The owner ****** called us to tell us we are wrong and that his 50 years experience outweigh the American Veterinary Medical Associations position and years of research: **********************************************************************************************************

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