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Business Profile

General Contractor

King's Daughter Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/08/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****************** ***** identified on his business card as a Master ********* came to my home on July 10,2023 to fix a leak in the downstairs bathroom. He quoted a price of $1,250 which included plumbing repair, sheet rock repair and paint, plus $150 for materials. He was at the house for about 3 hours before he called me to look at the patched ceiling and told me the leak was fixed. I paid him with a check for $1,400. Because of the patch I could not verify that the leak was fixed but that evening the leak was still coming down along with pieces of the patch. I called him and on July 13th he came back and told me that to fix the problem it would cost me more. I said no and he left. I tried to contact him with an email but he has not responded.This left me in a position worse than I began with: $1,400 out of pocket, the leak in the ceiling and an unnecessary hole in the ceiling he cut to find the leak source. The hole was not necessary as another contractor found the source immediately just above the leaking ceiling in a valve of the upstairs bathroom. In addition, there is no way ************** could not have known that the leak was still present when he put up the patch.Lastly, the address and telephone number provided on the business card for **************************** Construction are actually assigned to ************** himself.In view of the above, I am requesting a refund of $1,400.

King's Daughter Construction is NOT a BBB Accredited Business.

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