ComplaintsforLyons, Doughty & Veldhuis, PC

• Initial Complaint

  05/21/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Unresolved

  More info

  This company filed a wage execution against me for a debt from 2015. I was not aware that this debt was outstanding and have no information to support their claim. I am retired and on Social Security. I offered to pay $25 per month since I cannot afford anything more but this was not acceptable to them. They would accept $25 per month for 3 months but then said I must increase payments after that. I explained that I will not be getting any additional Social Security payments and this is the most that I can afford. They are not willing to work with me to get this debt paid nor have they provided evidence of the debt.

  Business response

  05/29/2024

  Hello,

  While we are unable to respond in detail to this complaint via the BBB portal because of privacy concerns, we are responding in detail directly to the consumer by letter with today's date. 

  Thank you.

  Customer response

  05/29/2024

  
  Complaint: 21740880
  
  I am rejecting this response because I am retired and now collecting Social Security as my sole source of income. I do not own a home or a car and am now renting a room that I can barely afford. I offered to pay $25 per month but cannot afford any more than that.  The law firm is unwilling to accept this offer but it is the best that I can do at the present time.  

  Regards,
  
  *********************************

• Initial Complaint

  04/26/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  My wages have been garnished for a vehicle i co signed for over 15 years ago. My ex wife had the vehicle given back to the dealership In turn sold the vehicle to another dealership. This **** collection Lyons and Doughty has purchased the debt and now is taking weekly payments out of my checks from a court order the strawman in question was never properly served nor justly tried and questioned about this debt owed by the strawman *********************** claim he *********************** owe $4,766.24 to them which HE never had any contract with them EVER. This debt was illegally purchased and its over ******************************************** getting just do justice against them for unethical practices. This debt is way past statue of limitations guide lines for such debt. This isn't a State or federal debt its an outdated autoloan that i was unaware of until March 22, 2024 when my pay was being garnished wages. Whom shall i report this matter to also where can i *** this company in what court. They have many requests through emails and phone messages to return a phone call which they haven't and do not respond. BBB is here to help right? If not whats this service for if its not to provide proper protection for those who seek the service iam seeking a discontinuation and full refund of monies that was illegally stolen

  Business response

  05/06/2024

  Hello,

  While we are unable to respond to this complaint in detail via the BBB portal because of privacy concerns, we are responding directly to the consumer by letter with today's date.

  Thank you.

• Initial Complaint

  04/12/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  They present themselves as a debt collector for ************ I believe they reached out to me for an old cc at the beginning of my chemo therapy. The woman I spoke to said they would put it on hold January 2022 and circle back to me. Clearly, chemotherapy treatments take long. I haven't been contacted since. They filed a wage garnishment 2 yrs later. I had no notice to appear, no contact. It seems a new aggressive agent maybe took over the account. I called and the response was scripted. The operated admitted yes there was a hold. So why did this happen? She said they called, I barely remember again an agent as I'm in the hospital. Telling them of my situation. Talk about ghoulish behavior. Again, I told them I spoke with someone Jan 2022 it was on hold. This is God awful behavior. I literally at one point couldn't walk, could barely see. It was on hold.

  Business response

  04/23/2024

  Hello,

  Our office spoke with the consumer on the phone yesterday and were able to come to an agreement.  We followed up with the consumer today who confirmed that her concerns had been addressed. 

  Thank you.

• Initial Complaint

  01/26/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Law firm keeps filing extensions and harassing my family when i am homeless and living in a shelter or prison, they keep filing extensions when they know they cant attach social security disability and are trying to draw things out.If they wont adhere by the fair credit reporting and collection act I will *** them in return

  Business response

  02/02/2024

  We appreciate the information provided by the consumer regarding his circumstances.  In light thereof, and after consultation with our client, the decision has been made to dismiss the pending court case.  If the consumer would like to discuss this matter further, we encourage him to contact our office directly.

• Initial Complaint

  11/14/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Illegally garnishment of my wages on a debt that was out of the statue of limitations. Further more they claim my husband signed papers me being sued. This is a lie because he works 4pm -12am and according to them he signed them at 7:33pm. He was at work. So therefore I didn't even know I was being sued. They agreed on Oct 6th to lower the garnishment percent however they failed to do so. I really should be reimbursed completely because the debt is 7 yrs old and they somehow manipulated the courts in believing it was less than 3 yrs old. When I asked about this they stated this is irrelevant!!

  Business response

  11/22/2023

  We are unable to provide detailed responses to consumer complaints via the BBB portal because of privacy concerns.  However, we are responding to this consumer directly via letter with today's date.

• Initial Complaint

  03/31/2023

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I am contacting you because this company is fraudulently garnishing me for a debt that I have already been garnished for and paid off in December 2022. I was paying that garnishment since 2014 . So now they are garnishing me again with the same case Id and I was not notified by the company nor my employer. I am beginning to question the first garnishment now that I think about it. I paid over $27,000 . Please Help

  Business response

  04/11/2023

  Hello,

  We have reached out to our client regarding this matter, but need additional time to complete the communication.  Since we are not able to provide specifics via the BBB portal because of privacy considerations, we will contact the consumer directly as soon as possible.   In the meantime, should the consumer like to discuss this complaint, we can be contacted at ************.  Thank you. 

  Customer response

  04/20/2023

  
  Complaint: 19878471
  
  I am rejecting this response because:
  
  I have reached out to the company and the keep brushing me off with the same response telling me that they are waiting to here a response from ****************** Portfolio
  
  Regards,
  
  *************************

  Business response

  04/29/2023

  This is to confirm that we continue to be in communication with our client about this complaint.  There is a clarification we are seeking from our client before responding to the consumer.  We can appreciate the consumer's frustration and anticipation awaiting a substantive response.  We do, however, expect that we will be able to contact the consumer directly this week to discuss this matter.    Thank you. 

  Customer response

  05/02/2023

  
  Complaint: 19878471
  
  I am rejecting this response because:
  
  The business has not reached out to me to discuss this matter or seek any clarification by mail or phone call. I have patiently waited for a response from the business and have reached out to them on several occasions only to be told that the liaison **** is still working on it and not to call back someone will call me.
  
  Regards,
  
  *************************

  Business response

  05/10/2023

  This is to update the status of this matter.  While reviewing this matter, we discovered a balance issue which we are investigating.  We contacted the consumer with this update last week.  We appreciate the consumer's frustration from the delay, but we continue to communicate with our client to work towards a resolution, which we hope will be soon.

• Initial Complaint

  01/14/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I RECEIVED A COLLECTION NOTICE FROM ***************************************************************************** FOR CREDIT CARD DEBT OWED TO "TARGET".HOWEVER,I AM AND HAVE BEEN(FOR OVER A YEAR)WORKING WITH A DEBT CONSOLIDATION COMPANY - MY CURRENT DEBT CONSOLIDATION COMPANY IS "CREDI-CARE" AND THEIR NEGOTIATING ARM IS "CLARITY DEBT RESOLUTION".THIS COMPANY'S CLIENT SHOULD BE NEGOTIATING WITH "CLARITY DEBT RESOLUTION" FOR MY ACCOUNT WITH TARGET - AND NOT BE HARRASSING ME.THE BALTIMORE COUNTY ******** PUBLIC LIBRARY WILL BE HOSTING A LAWYER AT THEIR ************ BRANCH- ON JANUARY 25.I WILL BE SPEAKING WITH THAT LAWYER TO DETERMINE WHAT ACTIONS I CAN TAKE AGAINST ***************************************************************************** AND THEIR CLIENT "TARGET" FOR THEIR HARASSMENT OF ME.

  Business response

  01/23/2023

  In light of, and in response to, the present complaint, this is to confirm we are available to discuss any account placed with our office with the corresponding consumer and/or the consumers appropriately appointed representative(s).

• Initial Complaint

  11/01/2022

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  Received a letter Nov. 1, 2022 stating that plaintiff ******************** vs. Me civil action notice for execution against wages. This account was resolved through a debt consolidation program that ended 2015. Why am I being charged again? This also exceeds the statute of limitations. Why am I being harassed?

  Business response

  11/07/2022

  While we are unable to address the consumer's complaint via BBB's portal because of privacy concerns, we are responding to the issues raised by letter to the consumer being mailed by our office today.  Thank you.

• Initial Complaint

  07/13/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  This a law firm collection agency and this complaint is long overdue. I've been having issues with them ever since they got my account from the credit card company. On July 5th I emailed *************************** asking for a letter from one of the lawyers stating that my account is "on temporary hold due to me moving out of state and their lawyers not being licensed in the new state." This was the words from the call center girl directly when I spoke to her a week or two earlier. I received no email response from ***************************. Then there was a voicemail for me to call the collection agency law firm. I did. They had nothing new to share. I told them that I requested a letter stating that no money was owed anymore on my account, same info shared above. I was told by ***** that ********* had emailed me back what I requested and that I should check my email. This is their usual m.o. They send you around in circles and gaslight you. I told her I received no email. She told me to check spam. Same deal, round and round. I told her to resend the email. She said they don't work like that. I told her to have ********* resend it. I told her I would wait on the phone until I received the email. Again, she said they can't do that. Round and round, nonsense with this shady company. I told her I wanted to speak to *********. She said I couldn't. ********* was on the phone (This is the usual response. ********* is never available nor does she get back. ********* has no superior so nothing ever gets resolved.) She puts on another girl that tells me the same thing verbatim that the call center lady just told me for the last 20+ mins. As usual, we're getting no where. A simple request still hasn't been fulfilled. This time the girl tells me she needs to get a lawyer to sign the letter, etc. What happened to the original reply that ********* supposedly sent me? It's now July 13th and still no letter. I want my letter. This company is completely out of integrity and abusive with no supervision

  Business response

  07/22/2022

  While we are unable to respond to this complaint via BBB's portal with specific information due to privacy concerns/restraints, we are sending to the consumer a response by mail to address the concerns raised.  Thank you.

  Customer response

  07/24/2022

  
  I specifically asked for this letter to be sent to my email address and mailed to me. This is the whole issue. It's a simple request that we are constantly in circles about and then nothing is received.
  
  Complaint: 17559715
  
  
  I am rejecting this response because:
  
  
  
  
  Regards,
  
  
  *******************************

  Business response

  07/28/2022

  We have provided the consumer information regarding the status of this matter multiple times via both email and regular mail, including in response to the present complaint.  We request the consumer contact our office directly if the letter still has not been received.  If the consumer would like to discuss specifics regarding the account, she should contact the creditor at the telephone number that was provided.   Thank you.

  Customer response

  08/01/2022

  
  Complaint: 17559715
  
  I am rejecting this response because:
  
  I have received a letter from lyons but its not correct 

  i asked for the letter to state my current balance 

  
  
  Regards,
  
  *******************************

• Initial Complaint

  04/04/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This company keeps harassing me to pay back that I didn't use any credit card. They sent me 5 pages, including filling out complex documents and asking me to do it. they Keep harassing me even though I've already explained enough. please, take steps not to do this to them. I am really annoying.

  Business response

  04/12/2022

  We are unable to respond to specific issues raised in the complaint via this portal because of privacy concerns.  However, we are responding to the consumer directly by letter.  Thank you.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩