Business ProfileforRed Bank Veterinary Hospital

I took my puppy to the hospital because he was stressing about his ***. The vet expressed his **** glands because they were full. I asked the vet if there is a pain medication to be given, she mentioned one but said it was not necessary. I had to take my puppy back to another vet urgent care yesterday Sunday the 12th and, was told the procedure was not done properly. I was given a medication and also probiotics to give my puppy. I was upset because my puppy was in pain still on Saturday the 11th did not eat or drink any water. Was whimpering all night. My goodness I was upset because there was nothing I could do to help him with his pain. I called today the 13th and spoke with a Rose the manager, she was stating I was belittling her because of my tone. I explained that the procedure done on Saturday was not done properly and I needed to take my puppy to another facility to have the procedure done again. **** said in the vets notes that I was offered a medication and denied it. I told **** that I was told about the medication and the vet said there was no need for the puppy to have it. Not only the vet made a false statement on record she did not do the procedure properly. I want a full refund.