Reviews

Review Details

• Review fromJim F

  Date: 07/23/2023

  1 star
  ZERO stars!! Please read other reviews. The theme is the same. I am so sorry I did not read the reviews prior to setting up the move. I contacted ***************** which I found by a ****** search of "Best Movers" and arranged for the move only to find out that Trinity is a moving broker and not a moving company. All in One Moving was to move my household goods using 6 "experienced" packers and taking 3 days. The truck arrived late with the driver and his nephew and took 5 days. I had specifically requested the packers wear masks as my wife was going through Chemo and Radiation therapy for cancer which the driver refused. He was extremely rude, discourteous and demanding. They did not use padding blankets, would not crate antique glass pieces, reused old boxes and paper. There was an inordinate amount of damage from inexperienced and careless operators. I am retired military and have moved cross country, to Europe and to Asia, and have not had nearly the amount of damage as sustained in this move. Cost of the move was over estimated. I took pictures of the truck which documented a lesser amount of volume than was assessed by ******* and for which I was assured I would be reimbursed for the overpayment. Both Trinity and All in One refused to honor the verbal quotes made costing me 3K more than I should have paid. I had to pay the driver 1K in cash at delivery before he would start unloading otherwise he was going to keep the household goods on the truck and go back to the warehouse with it. I then had to pay $250. in cash for "Long Carry" to go from the road 60 feet to the front door of the single story house. All in All, the worst move ever from All in One Moving.

• Review fromNancy M

  Date: 10/27/2022

  1 star
  First of all, the truck arrived late AND was in need of repair which they didnt tell me until my items were loaded. Then they revved the engine to prove that there was something wrong (something WAS wrong). They explained that because of this they would have to bring my baby grand piano and antique grandfather clock back to their warehouse rather than get on the road (to my out of state destination) as was promised. They unloaded my fragile items in the warehouse where they sat for many days until loading it onto another truck. This truck got stopped by the state police halfway into the 4 hour trip and had to turn back to **. They unloaded my fragile items yet again and loaded them onto a third truck the following day. Several per diem work hours/wages were lost waiting for the delivery that ended up arriving several more days later than was now promised. I wanted to speak to the owner. I left several messages with **** whose basic job it seems is to field phone calls for the owner, so the owner doesnt have to talk to unsatisfied customers. Finally I stopped trying after **** ignored my calls (she refused to give me the owners name or tell me how I could contact the owner directly). Can you imagine a business owner not wanting to speak to a customer? DONT USE THIS COMPANY UNKESS YOU LIKE BEING LIED TO. The moving guys were great, but the company is extremely shady and I highly recommend you go elsewhere.

• Review fromAmanda S

  Date: 07/08/2022

  1 star
  0 stars. Once we gave our deposit it was difficult to get a hold of anyone to make the final payment, the representative we were working with ceased contact and we were eventually assigned someone else after leaving many voicemails with no return calls. We were told our move would be on a Friday between 8 and 10am, at 10am we started calling to ask where they were and their response was "sorry the truck broke down we have to cancel and aim for tomorrow". This was not only last minute and if we didn't call they may have never called to tell us, but we had to be out of our apartment for the new tenants to move in by 5pm! When we told them that wouldn't work they said they would call us back to see what they can do. After waiting for a call back we ended up finding a moving company that came immediately and when we called back to tell them to not come they said they already have someone on the way. They never called to tell us that, as far as we were concerned we were canceled. They never called to communicate anything to us, ever! Once we told them we already booked someone else they said we canceled and refused to give us a refund because they made arrangements for the move to happen regardless of no communication and them canceling on us. How can a company cancel on you then hold you accountable? They falsely advertised as a moving company when they are just brokers who hire movers for moves, I didn't find that out till coming on this website, I wanted a moving company not a broker. The other moving company I was forced to book cost double of what they wanted to charge me. This company also told me broker's use a bait and switch tactic to gain business with low quotes then charge you much more which I see in reviews on here that this has happened often with this company. It was awful and stressful to have our move canceled last minute then be held accountable for making other arrangements. Fraud. Stay away from this company.

• Review fromMary E

  Date: 06/21/2022

  1 star
  I'd like to give 0 stars. All in One Movers is a scam. They quote you a price of 2k to 4K and once the truck is packed the **** is 13 thousand dollars!!! We are begging to have our furniture etc delivered asap. We are sleeping in an air mattress for 1 week. All in One said in 5 days we will get our stuff. Then they said could be 21 days. This company should be looked at by the BBB! AVOID All in One movers. They ****.