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ComplaintsforDesign Eminent
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
If I could give this company half a star, I certainly would. They let an employee of the company commit fraud and extort thousand of dollars from me. *********************, who Design eminent now say no longer works for them due to the fact he committed fraud on many of designs elements customers. I asked for a refund and was basically laughed at. I would recommend running as far as possible from this fraudulent company.Initial Complaint
12/26/2021
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
We did pay for unlimited service to this company. We did pay over 2K, and a month later they came to ask for more money because of an update they did. We asked to take from the money we already have paid for unlimited service even if the service is not going to be unlimited. They refused. We also did pay for development and for design. Any time we pay they cut short what they promise. At the end here is the web page, after we have paid over 4 thousand dollars. And the web page was like that for over months. We enjoyed our web page only for one month, but have paid for unlimited ( never end display) We did no business, All money have been send for empty promises and not completed design, not finished job. All what they say is just a false promise to the time you pay them, then a new request for payment is coming.. Never end, and no quality. A huge disappointment. 4K is a not small amount. we could buy gifts for business, and will benefit much more for this amount. Look at our web page: gammaset.com We had games, original painting, music, and movies. It was a streaming web site, designed to make a lot of money. People who provided the music, the movies, games and paintings are real and their hopes are damaged too.***************************** ************Initial Complaint
09/03/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I have paid the sum of $1,600 to build a website, submit it to ******* and launch a market campaign. Design Eminent collected the money and did not deliver on the paid items. I need a refund of my money.Initial Complaint
08/16/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Transaction was on 19/May/2021 for $819 to build a basic website. Their website designeminent.com has a 100% Money Back Guarantee if not satisfied. The website they built was not what I ordered and completely useless. They overstated their abilities to a degree that would be considered Fraud. They agreed upon a refund as you can see in the text messages from the Project Manager Danny E*****. I also have an audio recording of Danny actually stating that the refund is being processed on 30/July/2021. Another employee stated it would take 10 days. It has now been 16 days since the promise of a refund. However, they have cut all communications with me. Even though they'll answer calls from numbers not associated with me. The are no account or reference numbers. You'll simply have to use my name and phone number in order for them to acknowledge the account. ***** ******* **********
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Customer Complaints Summary
6 total complaints in the last 3 years.
1 complaints closed in the last 12 months.