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Business Profile

Orthopedic Surgeon

Seaview Orthopaedic & Medical Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Surgeon.

Complaints

This profile includes complaints for Seaview Orthopaedic & Medical Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Seaview Orthopaedic & Medical Associates has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Seaview Orthopaedic & Medical Associates

      1200 Eagle Avenue Ocean, NJ 07712-7631

    • Seaview Orthopaedic & Medical Associates

      222 Schanck Rd Ste 300 Freehold, NJ 07728-2974

    • Seaview Orthopaedic & Medical Associates

      294 Applegarth Rd Monroe, NJ 08831-3798

    • Seaview Orthopaedic & Medical Associates

      500 Barnegat Blvd N Ste 200 Barnegat, NJ 08005-2233

    • Seaview Orthopaedic & Medical Associates

      1640 Route 88 W Ste 101 Brick, NJ 08724-3068

    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/03/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The office overcharged for a service. We have asked them to watch camera for a physical therapy that they claim was not paid. In order to go back to see a physical therapist you musty checkin and make payment at time of service. We are seeking refund for $30 as we believe they have pocketed a $30 co payment made with cash

    • Initial Complaint

      Date:01/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I broke my ankle in December 2023 and went to the ** the next day (12/17/23). I received x-rays, was diagnosed at the **.On 12/20 I took my daughter for an unrelated appointment to Seaview Orthopedics. When the doctor saw my boot (broken ankle) he asked why I didn't see him. I informed him I was treated at the **, but would be happy to come to him for my follow up in 2 weeks. He said that would be fine.On 12/20 I set up an appointment for 1/3 for a follow up. I was told to bring my diagnosis from the **, any discharge paperwork, and x-rays if I was able to get them. I went to the hospital and obtained all items requested and brought them to Seaview Orthopedic on 1/3 with me. They scanned in all paperwork.They said the x-rays were fuzzy and asked if they could do additional ones. I knew I would have to pay for those, but approved that. I also approved the new patient fee since I had not been there for myself before. The doctor agreed that my ankle was broken just as the diagnostic paperwork I brought in said, poked my ankle, was pleased when I said it did not hurt, informed me that I did not need to wear the boot any longer, and I left. He did not diagnose me, as I walked in with the diagnosis and this was intended to be a follow up visit (which is why they instructed me to bring in all diagnostic paperwork). They are trying to charge again (I have not paid. yet) for a second diagnosis (the exact same diagnosis I walked. in with) for the follow up visit. Literally nothing was done at that appointment other than x-rays, and I received no care or equipment from the doctor. The appointment lasted 7 minutes in total.

    • Initial Complaint

      Date:09/27/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am due a refund for $402.50 due to overpayment I have called three times to check on the refund I called on 6/29 and was told it would take six weeks I called an 8/3 and was told that unfortunately it was never processed and it would take six weeks again and I just called again and 9/27 and was told that they didnt process it through but theyre gonna speed up the payment which gives me just more false hope. please assist me in chasing up my refund

      Business Response

      Date: 10/11/2023

      A refund check (check #****) was processed for patient in the amount of $392.50.  The original credit was $402.50, however, the patient still had an outstanding balance of $10.00, from DOS 8/2/23.  This balance was adjusted from the credit balance.  I called patient and spoke with her on Friday, October 6, 2023 at 12:08 PM, to inform her that the refund check was just mailed that day.  She was very happy that I called to inform her.

      Customer Answer

      Date: 10/24/2023

      I just want to thank you for reaching out to Seaview orthopedic on my behalf. Once your organization became involved I was quickly reimbursed the money I was due. Again much appreciation.
       


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Regards,

      *************************

    Seaview Orthopaedic & Medical Associates is NOT a BBB Accredited Business.

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