Business ProfileforAT Towing & Auto Transport

On Friday June 7th I had parked my car at 8pm and countryside Apartments in Franklin township nj. I had been parked I an approved space for visitors with a parking pass that was given by the complex. I left the complex in another vehicle around 8:30pm, when we arrived back at 3:00am on June 8th, my car was gone. I attempted to call the facility multiple times for help and they never called back. We drove to AT towing that day around 9:30. When arrived the pass was still visibly hanging from the rear view mirror. He had told me that “according to the law it was hanging incorrectly” and he had every right to take it. We had tried to reason with him for about an hour and he ended up kicking my friend out after screaming at her. She had already had this happen to her mother twice at this point. Even when they had previously stopped him from taking a different car in the past with a pass, he then took the car next to them that also had a pass. I ended up paying to get my car but I believe this is completely unfair and unjust. I would have paid a minor fee for the inconvenience of the company but now I believe after the treatment and unlawful tow, I should get receive a full reimbursement. On top of the situation, he only accepted cash or Zelle which seems unprofessional and shady as well. That then delayed the issue even longer.